An agency I work for regularly has recently sent out an e-mail saying that its new policy is to apply discounts for internal fuzzy matches. It previously only applied discounts for repetitions and fuzzy matches from the TM (I translate a lot of technical manuals so the text is often very repetitive). Is this common practice? ...
(Dis)Counting internal fuzzy matches has been effective for a long time with most agencies using SDLX. This is when I understood that I had to charge SDLX users more than pre-2009 Trados users.
None of the other agencies I work for that work with CAT tools want discounts for internal fuzzy matches.
Maybe they haven't upgraded to next-gen CAT tools. Now most of them feature this option, and to my knowledge most agencies applying discounts enable it. Compared to old Trados, it means that the same text costs them less.
With the new CAT tools and internal fuzzies factored in in the overall price, either
- You accept to lower your gross income
- You increase your base rate
Or you carry on with the old way, ie not apply discounts on internal fuzzies.
As for productivity increases in technical texts (where research is a significant part of the job) with new CAT tools, I find them marginal compared to the 10-30% difference commonly seen on the overall price with and without discounts on internal matches.