A non-payer - What are our options?
Thread poster: Alain Alameddine

Alain Alameddine  Identity Verified
Lebanon
Local time: 12:54
Member (2009)
English to French
+ ...
May 7, 2013

A France-based agency is refusing to pay me and several colleagues. They are just ignoring our emails.

Does anyone have any experience in collecting payment from a French agency? Would you suggest a collection agency or some other legal route?

All advice welcome!

Alain


 

Nicole Schnell  Identity Verified
United States
Local time: 02:54
English to German
+ ...
Have you spoken to them on the phone? May 7, 2013

Aside from sending them emails. What did they say?

 

Tomás Cano Binder, BA, CT  Identity Verified
Spain
Local time: 11:54
Member (2005)
English to Spanish
+ ...
Blueboard May 7, 2013

Remember to post a low rating for them in the Blueboard as soon as your payment is solved. Thank you on behalf of the community!

 

Angie Garbarino  Identity Verified
Member (2003)
French to Italian
+ ...
You may want to check here May 7, 2013

Hello

This link could be useful, http://www.dormane.fr/?pub_origine=G0WT&gclid=CMDt_7yzg7cCFUFc3godYHwAyQ

Hope it helps

Kind regards


 

Clarissa Hull  Identity Verified
Switzerland
Local time: 11:54
French to English
+ ...
Before getting a collection agency... May 7, 2013

...you could do the following:

http://www.fit-europe.org/vault/badpayers/recouvrement-france.pdf
(the link given in the document does not work, but you don't need it as all the forms are already included).

However, I don't know if this is feasible if you do not live in France (sending registered letters with acknowledgement of receipt, for example).

The following link gives you more information on how to proceed with a collection agency, if you decide to do so:

http://www.vos-droits.justice.gouv.fr/saisies-et-recouvrements-11972/recouvrement-12039/recouvrement-dune-creance-par-un-tiers-20707.html

Hope this helps!

Clarissa


 

Tom in London
United Kingdom
Local time: 10:54
Member (2008)
Italian to English
My advice May 7, 2013

Alain Alameddine wrote:

A France-based agency is refusing to pay me and several colleagues. They are just ignoring our emails.

Does anyone have any experience in collecting payment from a French agency? Would you suggest a collection agency or some other legal route?

All advice welcome!

Alain


Read this thread, from just a few days ago. The translator got paid almost immediately!

http://www.proz.com/forum/money_matters/248053-project_still_not_approved_no_payment.html


 

Łukasz Gos-Furmankiewicz  Identity Verified
Poland
Local time: 11:54
English to Polish
+ ...
Formal call for payment May 7, 2013

Send them a formal call for payment via registered snail mail, return receipt requested. This isn't just a notice that they're in default but rather an unambiguous request that they pay up within a set deadline. If necessary, follow with a final call advising that you will need to take legal steps for recovery if the money is not in your account by such and such date. If you know a lawyer (e.g. a friend, distant family member, happy customer etc.), ask the lawyer to sign, and attach a power of attorney with some nice legalese.

 

Tom in London
United Kingdom
Local time: 10:54
Member (2008)
Italian to English
Before you do any of that... May 7, 2013

Łukasz Gos-Furmankiewicz wrote:

Send them a formal call for payment via registered snail mail, return receipt requested. This isn't just a notice that they're in default but rather an unambiguous request that they pay up within a set deadline. If necessary, follow with a final call advising that you will need to take legal steps for recovery if the money is not in your account by such and such date. If you know a lawyer (e.g. a friend, distant family member, happy customer etc.), ask the lawyer to sign, and attach a power of attorney with some nice legalese.


Before you do any of that - try the BlueBoard first.


 

Łukasz Gos-Furmankiewicz  Identity Verified
Poland
Local time: 11:54
English to Polish
+ ...
Why? May 7, 2013

Tom in London wrote:

Łukasz Gos-Furmankiewicz wrote:

Send them a formal call for payment via registered snail mail, return receipt requested. This isn't just a notice that they're in default but rather an unambiguous request that they pay up within a set deadline. If necessary, follow with a final call advising that you will need to take legal steps for recovery if the money is not in your account by such and such date. If you know a lawyer (e.g. a friend, distant family member, happy customer etc.), ask the lawyer to sign, and attach a power of attorney with some nice legalese.


Before you do any of that - try the BlueBoard first.


Why, Tom? I would normally understand a payment default notice to be a less advanced step than posting a negative comment for the public to see...

[Edited at 2013-05-07 15:49 GMT]


 

Tom in London
United Kingdom
Local time: 10:54
Member (2008)
Italian to English
Because.. May 7, 2013

Łukasz Gos-Furmankiewicz wrote:

Why, Tom?


Because if you haven't been paid and you make judicious use of the BB, as described in a number of previous threads, it works and it's quick (the OP of the thread to which I posted a link -above- got paid in full *the same day*).

A lawyer should be the last resort, not the first resort. That's a general rule in life, actually.

[Edited at 2013-05-07 16:27 GMT]


 

Raya Mansour  Identity Verified
Lebanon
Local time: 12:54
Member (2009)
English to French
+ ...
What options are there for someone outside France? May 12, 2013

Hi everyone,

I've been following the conversation, and reading the advice.

Are these legal options available for someone who's not living in France?
Also, would you recommend any French lawyer and/or collection agency you have tried?

Thanks a lot!icon_smile.gif

Raya Mansour


 

Adriana Sayol
Local time: 11:54
English to Spanish
+ ...
Non-payer French company Jan 14, 2015

I have recently come across this sad experience as a SEO content editor and translator for a French/UK based company.
I have worked for them for over half a year and when I finally delivered a bulky file in many languages they refused to pay. I was in touch with them at a weekly basis through Skype and email and it all seemed fine and dandy until pay day. Their excuse not to pay was that I had to deliver more and more languages before getting the payment, thus, work more months without seeing any money! They actually use my content written by me of their products on their site and have the guts (sorry for the expression) to not have paid for it. During all this time they offered me a contract which I never saw, and most probably was a way to 'encourage' or pretend that they are licit. Scandalous.


Alain Alameddine wrote:

A France-based agency is refusing to pay me and several colleagues. They are just ignoring our emails.

Does anyone have any experience in collecting payment from a French agency? Would you suggest a collection agency or some other legal route?

All advice welcome!

Alain


[Edited at 2015-01-14 13:27 GMT]


 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

A non-payer - What are our options?

Advanced search







Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »
SDL Trados Studio 2019 Freelance
The leading translation software used by over 250,000 translators.

SDL Trados Studio 2019 has evolved to bring translators a brand new experience. Designed with user experience at its core, Studio 2019 transforms how new users get up and running and helps experienced users make the most of the powerful features.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search