Payment : Absconded European Client
Thread poster: vokian_inc

vokian_inc
India
Local time: 16:39
Member
German to English
+ ...
Dec 3, 2013

What are the ways to collect the money if an EU client runs away without paying for the jobs which we have done for them!

They are not online anymore, Not picking the phone and not responding to our emails.

Please advice and share your experience!


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Trinh Do  Identity Verified
Australia
Member (2007)
English to Vietnamese
+ ...
Post comment on Blueboard Dec 3, 2013

Also, alert police, call lawyers.
Good luck, hope you can get your money back.


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Sheila Wilson  Identity Verified
Spain
Local time: 11:09
Member (2007)
English
+ ...
Are they still in business? Dec 3, 2013

That has to be the first thing to find out. You don't say what country they're in but I think all EU countries have an on-line register of companies nowadays, although you sometimes have to pay to look at any information. I really doubt that the police are going to be very interested at this point, but you could always try. And there's no point paying for lawyers to do what you can do yourself.

If they've filed for insolvency, all you can do is make sure that your invoices are lodged with the receiver or whoever is handling the winding-up. The records should show which lawyer is dealing with it.

If they're still afloat, you have two possible courses of action (short of knocking on their front door): a debt recovery company, who will probably take their commission from the amount they receive from the company; or legal proceedings, with legal costs, and possibly interest and compensation, added to the debt. As you're in India I've no idea how that would work, but I'm sure a specialised lawyer near you will know what to do.

Whatever else you do, there are two things I would advise doing immediately: (1) alert others via the Blue Board; (2) send a final demand the old-fashioned way, on paper, to the registered address, getting a copy of their signature so that you have proof that they've been alerted of this demand. That becomes evidence for the court. In it, remind them briefly of all the pertinent facts (invoice n°, amount, date, payment method), demand payment within n days (7-14 normally), and tell them you'll take further action if it isn't received by then.


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MariusV  Identity Verified
Lithuania
Local time: 13:09
English to Lithuanian
+ ...
What country is the client from? Dec 3, 2013

If this client is from the UK, I can give you contacts of a very good debt collection agency. I used their services only once, but they did a great job.

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vokian_inc
India
Local time: 16:39
Member
German to English
+ ...
TOPIC STARTER
Thank you! Dec 4, 2013

We really appreciate your comments and support in this matter and my apologies for not giving the exact location of this client who vanished! The client is from Germany and they are not online any more on Skype, Email or even of telephone! One of the suppliers who faced the same issue has informed us the person went on debt for about 60k Euros sweeping a lot of money off the supplier invoice all we are left is with the email conversation and im not sure if they have any kind of software records or a system in their company! We are trying to collate as much as information and contact the local police for help and then find out the legal possibilities to get the money as per the German law!!

Many thanks in advance!

Regards,

Vokian Localisation Pvt Ltd


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Alexandra Schneeuhr  Identity Verified
Cyprus
Local time: 13:09
Member (2012)
English to Russian
+ ...
Go for debt collection Dec 4, 2013

if you are entitled to be paid and the customer had indeed disappeared after the adequate quality job was duly delivered and accepted. But could it be that these particular customers simply avoid you as they are upset with the services and don't wish to have anything to do with your agency? It could well be the case if they happened to receive from you a google-translated text in the wrong language pair as I did a while ago

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Payment : Absconded European Client

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