Purchase orders - some clients refuse to issue them
Thread poster: Syeda Tanbira Zaman

Syeda Tanbira Zaman
Local time: 12:06
English to Assamese
+ ...
Nov 25, 2004

It has been my experience that majority of the clients I work for, especially from India, do not issue any purchse order. Request for the same is coolly ignored. Why they do so is beyond my comprehension because they are not non-payers. However, as a precaution I always save copies of their emails in the Inbox.

[Subject edited by staff or moderator 2004-11-25 22:12]

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Paul Lambert  Identity Verified
United States
Local time: 23:36
French to English
+ ...
Always have a backup Nov 25, 2004

I always print off e-mails relating to projects, both received and sent. I always make sure, in the absence of a PO, to have a hard copy of the agreed price, deadline, format etc., and a copy of my acceptance of the job. Many agencies I work with do not issue POs, but it always makes me feel a lot safer to have a backup!

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Harry Bornemann  Identity Verified
English to German
+ ...
The alternative is sometimes worser Nov 26, 2004

..It has been my experience that the majority of the clients I work for, especially from India, do not issue any purchase order...

I would prefer them to the many clients who say:
- they will soon issue a PO
- you could not invoice them without their PO
- so you should not start without their PO
- but you should start immediately to deliver ASAP (or at the urgent deadline..)

"It's not my fault as a project manager, it's the finance guy.."

In such cases (about 30%) I anathematise their PO.
I've got the email and start as soon as it constitutes a contract according to German law. (Even a phone call can constitute a binding contract, the problem is only to prove it without any illegal recording. )

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Sonja Tomaskovic  Identity Verified
Local time: 07:36
English to German
+ ...
Issue one yourself Nov 26, 2004

If clients do not issue a PO, I usually make one myself which contains all the information of the job.

I send those POs to the clients, informing them that they should check the PO carefully. It is important to point out that by not answering back they are accepting the PO and are legally bound to it. It worked out for me so far.


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Purchase orders - some clients refuse to issue them

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