Have you ever contacted a Credit Collection agency (in China)?
Thread poster: Roberto Matta

Roberto Matta  Identity Verified
Netherlands
Local time: 04:48
Member (2015)
English to Italian
+ ...
Feb 8, 2016

Dear all,

It was just a matter of time before finding an agency that decides not to pay. The company is based in China (although they probably have an European branch). After completing the first 2 jobs, not very big translations, they regularly paid me; the third was a bigger translation (the final client was always the same, an important IT company); the payment deadline was in 60 days (way too much, I know), but I never received the money, receiving instead explanations like the client didn't pay etc. I initially accepted to wait, because the first translations were paid on time, so I trusted them.

In the meanwhile (during the 60 days) I also made other translations for other final clients through the same agency; not even these translations have been paid, which makes hard to believe that both final clients didn't pay them. I sent a final reminder, asking the payment of all invoices otherwise I would take legal measures; they blacklisted my email address, as every time I try to contact somebody in the company (project manager, accountant departments) I receive back a error message from the server which says that the email address doesn't exist.

I tried to contact several Credit Collection agencies in China, but for the moment I never received an answer; the suspect is that they are not interested in small debit collection (1,500€ for me is not so small). Does anybody ever used these kind of agencies to obtain the payment? Do you think I'm moving in the right direction?


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Gabriele Demuth  Identity Verified
United Kingdom
Local time: 03:48
Member (2014)
English to German
I have no experience with China, but ... Feb 8, 2016

When I looked for a collection agency last year I thought it was best, if the collection agency was located in the country of the non-paying client. I contacted one who advertised debt collection in that country, but the person I dealt with was in the UK, he explained that they had agents in that country.

A collection agency with agents in China might be a possibility in your case?


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Roberto Matta  Identity Verified
Netherlands
Local time: 04:48
Member (2015)
English to Italian
+ ...
TOPIC STARTER
Yes, I'm contacting only China-based companies Feb 8, 2016

Gabriele Demuth wrote:

When I looked for a collection agency last year I thought it was best, if the collection agency was located in the country of the non-paying client. I contacted one who advertised debt collection in that country, but the person I dealt with was in the UK, he explained that they had agents in that country.

A collection agency with agents in China might be a possibility in your case?


I thought the same, so I'm just contacting agencies based in China. I probably contacted more than 20, but I haven't received any answer yet. It's frustrating.


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Sheila Wilson  Identity Verified
Spain
Local time: 03:48
Member (2007)
English
+ ...
Have they filed for bankruptcy? Feb 8, 2016

Roberto Matta wrote:
they blacklisted my email address, as every time I try to contact somebody in the company (project manager, accountant departments) I receive back a error message from the server which says that the email address doesn't exist.

I don't think you'd be receiving that message if they'd blacklisted you, would you? It isn't something I know much about but this seem more appropriate for an email account that CAN'T accept your emails.

I tried to contact several Credit Collection agencies in China, but for the moment I never received an answer; the suspect is that they are not interested in small debit collection (1,500€ for me is not so small).

I would have thought that would be enough to interest them. Perhaps they know that it would be a waste of time, as they can't get money out of a bankrupt company.

I have no idea how you could go about checking if a China-based company is still solvent, but I think that's what you should be doing first.


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Mirko Mainardi  Identity Verified
Italy
Local time: 04:48
Member
English to Italian
+ ...
It does sound a little weird... Feb 8, 2016

Sheila Wilson wrote:

Roberto Matta wrote:
they blacklisted my email address, as every time I try to contact somebody in the company (project manager, accountant departments) I receive back a error message from the server which says that the email address doesn't exist.

I don't think you'd be receiving that message if they'd blacklisted you, would you? It isn't something I know much about but this seem more appropriate for an email account that CAN'T accept your emails.


Roberto, you could also try a (free) "email address verifier" (just google that, quotes included) service on those addresses and see what you get.

Also check their BB profile here (if any) and their domain with a whois tool, just to be sure they didn't set up a website 2 months ago, or something like that. If that were the case, then I fear the chances of getting something back would be rater slim...


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Andrea Halbritter  Identity Verified
France
Local time: 04:48
French to German
+ ...
Trie that one Feb 8, 2016

You can trie a French debt collecting agency which also works in China:

http://www.cash-and-collect.fr/

I already worked with them. They speak English and French and they take 20 % of the money they get. If they get nothing, it's free.


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Roberto Matta  Identity Verified
Netherlands
Local time: 04:48
Member (2015)
English to Italian
+ ...
TOPIC STARTER
That was indeed a good suggestion Feb 8, 2016

Mirko Mainardi wrote:

Sheila Wilson wrote:

Roberto Matta wrote:
they blacklisted my email address, as every time I try to contact somebody in the company (project manager, accountant departments) I receive back a error message from the server which says that the email address doesn't exist.

I don't think you'd be receiving that message if they'd blacklisted you, would you? It isn't something I know much about but this seem more appropriate for an email account that CAN'T accept your emails.


Roberto, you could also try a (free) "email address verifier" (just google that, quotes included) service on those addresses and see what you get.

Also check their BB profile here (if any) and their domain with a whois tool, just to be sure they didn't set up a website 2 months ago, or something like that. If that were the case, then I fear the chances of getting something back would be rater slim...


Thanks a lot Mirko, I didn't know about the email address verifier... I tested the address and yes, they exist, so seems they really blacklisted my email address, really a mature behaviour.

Thanks Mirko


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Roberto Matta  Identity Verified
Netherlands
Local time: 04:48
Member (2015)
English to Italian
+ ...
TOPIC STARTER
Thanks a lot Andrea Feb 8, 2016

Andrea Halbritter wrote:

You can trie a French debt collecting agency which also works in China:

http://www.cash-and-collect.fr/

I already worked with them. They speak English and French and they take 20 % of the money they get. If they get nothing, it's free.


Thanks for the suggestion, I will try to contact them right now. Your suggestions is really appreciated


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Have you ever contacted a Credit Collection agency (in China)?

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