Payment issue with a client
Thread poster: Mohamad Sala (X)

Mohamad Sala (X)
Egypt
Local time: 04:25
English to Arabic
+ ...
May 1, 2017

Hi colleagues,

I have an unpaid invoice of more than 900 USD for more than 1 year with a client in India. I sent them dozens of mails and called them too much times and every time they say we will pay and promise a date for payment, but this payment never happened. I have all mails archived, can anybody give me an idea what are the actions I should take in order to get my money?

Thanks for your help in advance.


 

Susan Welsh  Identity Verified
United States
Local time: 21:25
Member (2008)
Russian to English
+ ...
check the forums May 1, 2017

Such questions have been discussed thousands of times.
http://www.proz.com/?sp=forum&action=SearchForum&advanced=y


 

Yolanda Broad  Identity Verified
United States
Local time: 21:25
Member (2000)
French to English
+ ...

MODERATOR
Blue Board May 1, 2017

Make an entry in the Blue Board. Here's a link to get you started: http://www.proz.com/blueboard/?&sp_mode=entry

 

Nikki Scott-Despaigne  Identity Verified
Local time: 03:25
French to English
Additionally and hints for the future May 1, 2017

You will find lots of threads on this subject. You will find a number of helpful posts about how to try and get your money. Whatever the outcome, learn from this experience.

For the future, bear in mind the following:
- react as soon as your client is late with payment;
- increase the severity of your formal demands (polite reminder, reminder with deadline, formal demand with tight deadline and indication of consequences of non-payment);
- when you are in country A and your client is in country B, recovering payment can be more complicated and is often expensive;
- given the increased difficulty and expense of recovering money from clients in another country, limit such jobs to amounts to can (almost) afford to lose.


 

Maija Cirule  Identity Verified
Latvia
Local time: 04:25
Member (2014)
German to English
+ ...
Maybe May 1, 2017

Mohamad Salah wrote:

Hi colleagues,

I have an unpaid invoice of more than 900 USD for more than 1 year with a client in India. I sent them dozens of mails and called them too much times and every time they say we will pay and promise a date for payment, but this payment never happened. I have all mails archived, can anybody give me an idea what are the actions I should take in order to get my money?

Thanks for your help in advance.

a baseball bit and a local bully could do the trick? I don't think that you have another option:)

[Edited at 2017-05-01 17:34 GMT]


 

Dylan Jan Hartmann  Identity Verified
Australia
Member (2014)
Thai to English
+ ...

MODERATOR
So sorry for your situation May 1, 2017

As mentioned above you can only treat this as a lesson for the future.

After facing a similar situation I applied a set rule for all Indian agencies: I'll be more than happy to work with them if payment is made in advance.

With this rule being applied I can now confidently say that I haven't been scammed by Indian agencies since! (None of them have accepted the terms!) I'm also happy with this, and feel assured that if they are ever serious and need the work completed by a seasoned professional, they will agree to the rule.

I did have a close call however, with the Indian PM using an English pseudonym. While the payment was 4 months late, it did end up coming through. So continue to check the Blueboard for all new clients, not just Indian-sounding ones!

Once again sorry about the $900icon_frown.gif


 

Paulinho Fonseca  Identity Verified
Brazil
Local time: 00:25
Member (2011)
English to Portuguese
+ ...
Link not opening May 2, 2017

Susan Welsh wrote:

Such questions have been discussed thousands of times.
http://www.proz.com/?sp=forum&action=SearchForum&advanced=y


 

Paulinho Fonseca  Identity Verified
Brazil
Local time: 00:25
Member (2011)
English to Portuguese
+ ...
That is a good suggestion to get started. :) May 2, 2017

Yolanda Broad wrote:

Make an entry in the Blue Board. Here's a link to get you started: http://www.proz.com/blueboard/?&sp_mode=entry


 

Paulinho Fonseca  Identity Verified
Brazil
Local time: 00:25
Member (2011)
English to Portuguese
+ ...
This is an assertive attitude: May 2, 2017

"For the future, bear in mind the following:
- react as soon as your client is late with payment;
- increase the severity of your formal demands (polite reminder, reminder with deadline, formal demand with tight deadline and indication of consequences of non-payment);"


 

Michael Newton  Identity Verified
United States
Local time: 21:25
Member (2003)
Japanese to English
+ ...
Payment issue May 3, 2017

Your first mistake was not being selective about the agency/country you deal with. Your due diligence should filter out agencies in dodgy locations. Another caveat: do not do business with an agency which lists a post office box rather than a proper street address for contact.

 

Merab Dekano  Identity Verified
Spain
Member (2014)
English to Spanish
+ ...
Deal with it locally May 3, 2017

Mohamad Salah wrote:

Hi colleagues,

I have an unpaid invoice of more than 900 USD for more than 1 year with a client in India. I sent them dozens of mails and called them too much times and every time they say we will pay and promise a date for payment, but this payment never happened. I have all mails archived, can anybody give me an idea what are the actions I should take in order to get my money?

Thanks for your help in advance.


One year is a lot, it is unlikely that they pay you if you continue dealing with them the way you have been dealing with them until now. Get a local lawyer. In India it shouldn't be expensive. Let that local lawyer scare them with a letter. If no reaction, sue them in their country. Teach them a lesson.

For future projects, mind the country. I'm sure they either don't have Blue Board entry or have a very poor one. I don't think they just messed up with you; they must be doing it all the time. Check on them before giving them any credit.


 

mikael sihite
Indonesia
Local time: 09:25
English to Indonesian


Posted via
ProZ.com Mobile


the name of the company May 4, 2017

Mohamad Salah wrote:

Hi colleagues,

I have an unpaid invoice of more than 900 USD for more than 1 year with a client in India. I sent them dozens of mails and called them too much times and every time they say we will pay and promise a date for payment, but this payment never happened. I have all mails archived, can anybody give me an idea what are the actions I should take in order to get my money?

Thanks for your help in advance.


I am on project for Indian company now. since I read your post, I start to worry about it. if you could just mention the name of the company or agency, maybe other freelancer would be more careful.
and I hope they send your payment.


 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Payment issue with a client

Advanced search







Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for ProZ.com users! Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

More info »
Déjà Vu X3
Try it, Love it

Find out why Déjà Vu is today the most flexible, customizable and user-friendly tool on the market. See the brand new features in action: *Completely redesigned user interface *Live Preview *Inline spell checking *Inline

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search