Thomas T. Frost wrote:
It sounds as if your client is in financial trouble. It would be a good idea to check if any receivership or liquidation proceedings are underway, but I don't know where to check this for Ireland.
The details are in Wikipedia: https://en.wikipedia.org/wiki/Companies_Registration_Office_(Ireland)
Why should you reduce your agreed fee just like that? It doesn't sound right that she should suddenly be paid less than your fee if she has so much experience, and in any case that's her own internal problem, not yours.
It is indeed a shame that you did that, Andre. If there's any sort of blame at all on the supplier's part, even if it's just a breakdown in communication somewhere between the two parties, then there's always a case for a discount if you feel it will oil the path to future jobs. But not when 100% of the responsibility is on the client's side. They may not be to blame for their problems, but they certainly have to accept responsibility for them.
I completed an EU Payment Order online once. I wouldn't say it was particularly straightforward as I remember doing a lot of "brow-furrowing" over it. Anything legal is confusing to me and I remember it was designed as a one-size-fits-all form so it asked loads of questions that simply meant nothing. But I was offered the choice of my native language and the languages of the countries of both partners (EN, FR, ES), which was useful. I saved the completed form as a PDF and emailed it to my client, saying I'd be submitting it on DD/MM/YYYY. That did the trick ! So I'm afraid I can't help with procedures beyond that point. I hope you get the same result. It does send a very strong "I mean business!" message to the client.