paypal payment safety
Thread poster: katy hannan
katy hannan  Identity Verified
Italy
Local time: 18:05
Italian to English
+ ...
Jan 28, 2007

This morning I received what looked like a bona fide paypal email telling me I had been paid a large sum of money and that under law they needed to informm the authorities.
Since I have read about this type of scam before I wasn't particularly worried since I know not to contact through the return message or give codes (I have received bogus bank notices too).
What worries me is that I only use paypal for my clients- never for buying and selling...which makes me wonder how safe the process is, and if outsiders can access my account.
Has anyone had this problem before?
Katy


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Stefanie Sendelbach  Identity Verified
Germany
Local time: 18:05
Member (2003)
English to German
+ ...
Don't open the email or click any links in there Jan 28, 2007

Hi Kathy,

Have you logged in to your Paypal account directly (NOT following any links that may be contained in said email) to see if that amount is really on your account? There is lots of spamming with fake Paypal emails, and many times the spammers insert a link that will cause trouble to the recepient when it is clicked.

Probably they sent this email out in bulk, not even knowing whether you own a Paypal account or not. I don't think you are in danger here. Just delete the email.

Regards,
Stefanie


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Soren Petersen
United States
Local time: 11:05
Member
English to Danish
+ ...
I think it's genuine.. Jan 28, 2007

There's a thread about it here:

http://www.proz.com/post/481034#481034

Cheers,
Soren


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katy hannan  Identity Verified
Italy
Local time: 18:05
Italian to English
+ ...
TOPIC STARTER
paypal payment safety Jan 28, 2007

Thankyou all for your answers.
I have sent an email to the paypal address as suggested, because I had controlled my account- I did not have the money accredited to my account ( a large sum...) I would have been happier
When I get the paypal reply I will post it here for all.

Thanks again.


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katy hannan  Identity Verified
Italy
Local time: 18:05
Italian to English
+ ...
TOPIC STARTER
paypal payment safety Jan 29, 2007

here is the reply I received from Paypal. I think it could be useful to paypal users.


Thank you for bringing this suspicious email to our attention. We can
confirm that the email you received was not sent to you by PayPal. The
website linked to this email is not a registered URL authorized or used
by PayPal. We are currently investigating this incident fully. Please do
not enter any personal or financial information into this website.

If you have surrendered any personal or financial information to this
fraudulent website, you should immediately log into your PayPal account
and change your password and secret question and answer information. Any
compromised financial information should be reported to the appropriate
parties.

If you notice any unauthorized activity associated with your PayPal
transaction history, please immediately report this to PayPal by
following the instructions below:

1. Go to https://www.paypal.com/

2. Click on the Security Center at the bottom of the page

3. Click on 'Report a Problem'

4. Select the Topic: Report Fraud

5. Select the Subtopic: Unauthorized use of my PayPal Account

6. Enter your question in the 'Summarize your question in one
sentence' box

7. Click Continue

8. Follow the instructions to access the appropriate form

We are continually improving our customer service to accommodate
members' needs and can be contacted via secure webform at
https://www.paypal.com/wf/f=default.

If you are unable to log in to your account, please contact us using the
webform at https://www.paypal.com/ewf/f=default.

This email is sent to you by the contracting entity to your User
Agreement, either PayPal Inc or PayPal (Europe) Limited. PayPal(Europe)
Limited is authorised and regulated by the Financial Services Authority
in the UK as an electronic money institution.


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