Would anyone be willing to send me a fax? Thread poster: Claudia Iglesias
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Hi
I need your help (only of some of you, not everybody )
I had a free e-fax number for 3 or 4 years and it worked fine. I decided to invest in a paying account in order to be able to send faxes and I could send faxes, but I can't receive. When I switched, I asked for a Chilean number while my free one was in North America.
What I didn't know was that as soon as I switched to the paying number the f... See more Hi
I need your help (only of some of you, not everybody)
I had a free e-fax number for 3 or 4 years and it worked fine. I decided to invest in a paying account in order to be able to send faxes and I could send faxes, but I can't receive. When I switched, I asked for a Chilean number while my free one was in North America.
What I didn't know was that as soon as I switched to the paying number the free one was removed. I had expected to be able to tell my clients to use one or the other depending on their country.
O.K. I can deal with that, the problem is that nobody has been able to send me a fax yet. I suppose that if my clients are able to call me by phone they should be also able to send me a fax.
I have spent hours on the phone with the support service, they send me test faxes that I receive fine, but I'd prefer to receive my clients'.
Today they told me to add two zeros before my number, but I think that that is because some countries have their IDD prefix that is 00, not the same for all the countries.
If some of you can send me a fax with your e-mail address I will acknowledge receipt by e-mail and I'll ask you what you did to be able to manage to do it. I can't ask my clients to experiment with different numbers when they are sending a P.O.
Thanks in advance for your help, I'll keep you posted here.
My fax number is +56 (country)+2 (city) + 2997547
Claudia ▲ Collapse
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Rosa Maria Duenas Rios (X) 
Local time: 15:20
| Hola Claudia | Jul 28, 2006 |
Acabo de intentar varias veces enviarte un fax y lo que me contesta es una grabación que dice "your call has been forwarded to an automated voice-message system". En seguida se escucha una palabra ininteligible, algo asi como "no sim" y eso es todo; supongo que entonces debería haber grabado mil mensaje, pero no lo hice; sólo colgué. ¿Te sirve esto de algo? Ojalá alguien más lo intente y nos cuente qué pasó...
[Edited at 2006-07-28 21:38]
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Claudia Iglesias
Chile
Local time: 15:20
Member (2002)
Spanish to French
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TOPIC STARTER
I suppose that it's of some help, as the Support service asked me what was the message that people got. Next time I spend an hour on the phone with them I'll tell them that.
Can you tell me the numbers you dialed up?
Thanks
Claudia
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Rosa Maria Duenas Rios (X)
Local time: 15:20
| You are welcome | Jul 28, 2006 |
Numbers dialed:
From Mexico City: 001-562-299-7547
From a US phone serivice I use: 1-562-299-7547
Sorry for posting in SPanish the first time!
[Edited at 2006-07-28 21:47]
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Luis DeGalocha
Spain
Local time: 21:20
Member (2008)
English to Portuguese
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| It's gone through... | Jul 28, 2006 |
Hi Claudia!
I've just sent you a fax and it's gone through.
I've dialed: 005622997547
Hope this helps.
Good luck.
Luis
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Claudia Iglesias
Chile
Local time: 15:20
Member (2002)
Spanish to French
+ ...
TOPIC STARTER | Thank you Luis | Jul 28, 2006 |
and thank you Mihai
So far two persons were able to fax me... Mihai also dieled 00562... Maybe that's the answer for any country?
Claudia
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mediamatrix (X)
Local time: 15:20
Spanish to English
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| IDD code information ... | Jul 28, 2006 |
Hi Claudia,
You can use this http://www.countrycallingcodes.com to find out what IDD should be used to call from any country *to* Chile.
For example, from the US or Canada, the code is 011 (56 2 etc.) From Mexico it is 00 (56 2 etc.), and 00 also applies to most (perhaps all) of Europe.
HTH
MediaMatrix
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Hi Claudia,
From Greece the prefix is "00" (and from any country in Europe I believe).
I just sent you a blank fax. If you received it, then it works from here.
Hope you have solved your problem by now.
Nadia
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Robert Zawadzki (X)
Local time: 21:20
English to Polish
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| +562299754722 (00 is converted to +), you can dial 00562299754722 | Jul 29, 2006 |
... from Poland
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Claudia Iglesias
Chile
Local time: 15:20
Member (2002)
Spanish to French
+ ...
TOPIC STARTER | Thank you all | Jul 29, 2006 |
I'd just need a test from the U.S. now.
You're great, I knew that, that's why I decided to ask for help here.
Nadia, are you sure it was a blank page? It looks like an invoice!
Claudia
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| Successful from Canada (should be same as U.S.A.) | Jul 29, 2006 |
Hello Claudia,
I dialed 5622997547 from my fax service, and I am pretty sure they automatically add on the 011. Whenever I have to make international calls, I always add 011 before the remainder of the number.
It should be the same rule for the United States. I hope you received it!
Best regards,
Russell
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Claudia Iglesias
Chile
Local time: 15:20
Member (2002)
Spanish to French
+ ...
TOPIC STARTER | Thank you Russell | Jul 29, 2006 |
Yes, I received it!
You mean that you didn't dial 00 nor 011?
Thanks
Claudia
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| I am sure the program did this automatically | Jul 30, 2006 |
Hello Claudia,
I am sure the program did this automatically, as I always have to dial 011 when making international calls.
I hope this helps!
Best regards,
Russell
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