Outlook Express problems
Thread poster: Anila Mayhew

Anila Mayhew  Identity Verified
United States
Local time: 12:23
English to Albanian
+ ...
Dec 2, 2003

Recently I downloaded the latest Windows updates and have run into some problems with Outlook Expreess 6. It won't let me open any attachments that are not in Word format such as pdf or powerpoint. When I open an email that has such attachments I can actually see the attachments but I don't have access to them. At the top of the email a message appears saying "OE has removed access to the following unsafe attachments in your mail" at a time when I know that the attachment is coming from a safe source.

Does anybody have any suggestions on how I can solve this problem?

Thank you in advance,

Anila


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Russell Jones  Identity Verified
United Kingdom
Local time: 20:23
Italian to English
A temporary suggestion Dec 2, 2003

I'm having the same problems Anila (and hoping someone will give you a proper solution).
I've managed to open the attachments by clicking on "Forward". The attachment details appear in the "Subject" box and can be opened from there.


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xxxchance
French to Chinese
+ ...
Try in Outlook Express Dec 2, 2003

Hi Anila,

Tools/Option/Security/Deactivate-Do not allow to open or save the attachment likely to contain a virus.

Good luck.


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Anila Mayhew  Identity Verified
United States
Local time: 12:23
English to Albanian
+ ...
TOPIC STARTER
Thank you. Dec 2, 2003

Chance,

Thank you. It worked. However, does this mean that I will be more vulnerable to viruses now? I do have Norton but I have had viruses that have bypassed it.

Anila


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xxxchance
French to Chinese
+ ...
Reactivate-Do not allow to open or save the attachment likely to contain a virus. Dec 2, 2003

until you get another email from a safe source.

[Edited at 2003-12-04 12:49]


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Anila Mayhew  Identity Verified
United States
Local time: 12:23
English to Albanian
+ ...
TOPIC STARTER
Will do! Dec 2, 2003

chance wrote:

until when you get another email from a safe source.


Thanks for all your help and timely reply.

Anila


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Florence LOUIS  Identity Verified
France
Local time: 21:23
English to French
+ ...
Thanks! Dec 10, 2003

Thank you for discussing this problem that I too had recently with Outlook. And thanks for the solution. Quite easy indeed!

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