Blank document popped up when opening Word
Thread poster: daiwei

daiwei
United Kingdom
Dec 3, 2010

Hi there,

I've installed SDL Trados 2009 Studio today, the software works fine. But there is a problem, when I double-click a word file on my desktop, a new blank document would open automatically.

I use Word 07, can anyone tell me how can I fix it?

Many thanks!


 

ahmadwadan.com  Identity Verified
Kuwait
Local time: 11:28
English to Arabic
+ ...
Please explain Dec 5, 2010

Hello,

Do you mean that whenever you open any existing Word file another blank documents opens too?

Regards


 

daiwei
United Kingdom
TOPIC STARTER
exactly Dec 5, 2010

Exactly! Whichever Word document I open, a new blank one would pop up. It's annoying!
Do you have any ideas?

Thank you.


 

ahmadwadan.com  Identity Verified
Kuwait
Local time: 11:28
English to Arabic
+ ...
Your operating system specs Dec 5, 2010

Please let me know your operating system specs and when this problem occurred (for instance, after installing specific software...etc).

 

daiwei
United Kingdom
TOPIC STARTER
win 7 Dec 5, 2010

My operating system is Win 7 Home Premium Edition.

The problem happens exactly after I installed Trados Studio and Multiterm. I'm not sure if Multiterm changes my word configuration, because now my Mord has a "Multiterm Add-in". I use anti-virus software to scan my harddisk but no virus has been dected.

If I open a word file, a new blank file will open; if I open two files at the same time, it would also open a blank file automatically.

I don't know if I make myself clear, but thank you for your attention:)

Regards.


 

ahmadwadan.com  Identity Verified
Kuwait
Local time: 11:28
English to Arabic
+ ...
Understood Dec 5, 2010

Yes, I think you made almost evrything clear. Now lets see what SDL support team may say. If you do not get reply from them here please try to contact them.

I wish I could tell you the solution.


 

daiwei
United Kingdom
TOPIC STARTER
Thanks Dec 5, 2010

Thanks so much. Hope the SDL team could give me some hints:)
Cheers!


 


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Blank document popped up when opening Word

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SDL Trados Studio 2019 Freelance
The leading translation software used by over 250,000 translators.

SDL Trados Studio 2019 has evolved to bring translators a brand new experience. Designed with user experience at its core, Studio 2019 transforms how new users get up and running, helps experienced users make the most of the powerful features, ensures new

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