Blank document popped up when opening Word
Thread poster: daiwei

daiwei
United Kingdom
Dec 3, 2010

Hi there,

I've installed SDL Trados 2009 Studio today, the software works fine. But there is a problem, when I double-click a word file on my desktop, a new blank document would open automatically.

I use Word 07, can anyone tell me how can I fix it?

Many thanks!


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ahmadwadan.com  Identity Verified
Kuwait
Local time: 06:40
English to Arabic
+ ...
Please explain Dec 5, 2010

Hello,

Do you mean that whenever you open any existing Word file another blank documents opens too?

Regards


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daiwei
United Kingdom
TOPIC STARTER
exactly Dec 5, 2010

Exactly! Whichever Word document I open, a new blank one would pop up. It's annoying!
Do you have any ideas?

Thank you.


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ahmadwadan.com  Identity Verified
Kuwait
Local time: 06:40
English to Arabic
+ ...
Your operating system specs Dec 5, 2010

Please let me know your operating system specs and when this problem occurred (for instance, after installing specific software...etc).

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daiwei
United Kingdom
TOPIC STARTER
win 7 Dec 5, 2010

My operating system is Win 7 Home Premium Edition.

The problem happens exactly after I installed Trados Studio and Multiterm. I'm not sure if Multiterm changes my word configuration, because now my Mord has a "Multiterm Add-in". I use anti-virus software to scan my harddisk but no virus has been dected.

If I open a word file, a new blank file will open; if I open two files at the same time, it would also open a blank file automatically.

I don't know if I make myself clear, but thank you for your attention:)

Regards.


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ahmadwadan.com  Identity Verified
Kuwait
Local time: 06:40
English to Arabic
+ ...
Understood Dec 5, 2010

Yes, I think you made almost evrything clear. Now lets see what SDL support team may say. If you do not get reply from them here please try to contact them.

I wish I could tell you the solution.


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daiwei
United Kingdom
TOPIC STARTER
Thanks Dec 5, 2010

Thanks so much. Hope the SDL team could give me some hints:)
Cheers!


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