MS-Word: problem with creating new documents
Thread poster: Jonathan MacKerron

Jonathan MacKerron  Identity Verified
Member (2005)
German to English
+ ...
Mar 21, 2012

Have the following problem with my German version of Word 2002:
when I open a new document using the white icon in the upper left hand corner "Neues leeres Dokument", the new document is formatted in landscape (horizontally).
I have since completely de/reinstalled Word but to no avail.
First thought this problem could be eliminated by deleting "normal.dot", but can't seem to find it on my Windows7 Pro.
TIA for any suggestions.
JM

[Edited at 2012-03-21 15:31 GMT]


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Albert Golub  Identity Verified
Local time: 16:01
English to French
supposed path Mar 21, 2012

hope it helps

Où se trouvent les fichiers Normal.dot et Normal.dotm
De Wikistrea.
Aller à : Navigation, rechercher
Les fichiers Normal.dot (avant Microsoft Word 2007) et Normal.dotm (à partir de Microsoft Word 2007) contiennent le style par défaut, les macros…

Sous Vista ou Windows 7
Le fichier se trouve sous :

C:-Users-Nom de l'utilisateur-AppData-Roaming-Microsoft-Templates



[Edited at 2012-03-21 16:00 GMT]


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Wolf Kux  Identity Verified
Brazil
Local time: 12:01
Member (2006)
German to Portuguese
+ ...
To find normal.dot ... Mar 21, 2012

try this:

open Windows Explorer,
on the path name insert "c:\"
on upper right corner insert this filename normal.dot on search field and press Enter one or two times.

Wait until you receive a list of all Normal.dot files on your disk;
right click on file and select "open saved directory" (or alike);
and so you get to the path where it is.

Maybe that when clicking on this file Word opens with it open. Correct all your settings and save it.

Done.


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Jonathan MacKerron  Identity Verified
Member (2005)
German to English
+ ...
TOPIC STARTER
@Albert and Wolf Mar 21, 2012

Thanks for your input.
Unfortunately, neither Windows explorer nor the Windows7 search feature can any file named "normal.dot", so it must be somehow invisible to my searches?
According to information I've found on the internet, the normal.dot file should be located under
C:user/application data/Microsoft/forms
which in my case contains only "WINWORD.box".

[Edited at 2012-03-21 16:00 GMT]


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Wolf Kux  Identity Verified
Brazil
Local time: 12:01
Member (2006)
German to Portuguese
+ ...
Alter explorer configuration . Mar 21, 2012

Sometimes Explorer hides paths and files.

So, open Windows Explorer / Tools / Path Tools .

Open 2nd. tab, between General and Search.

Go to Advanced configuration and unmark "Hide files " or something alike.


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Manuela Junghans  Identity Verified
United Kingdom
Local time: 15:01
Member (2004)
English to German
+ ...
I think Mar 21, 2012

you just click on "file" and "page setup" (don´t know what it´s called in the German version), and there you can select either "portrait" or "landscape" format.

Hope this helps.


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Jonathan MacKerron  Identity Verified
Member (2005)
German to English
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TOPIC STARTER
You're right Mar 21, 2012

Manuela Junghans wrote:

you just click on "file" and "page setup" (don´t know what it´s called in the German version), and there you can select either "portrait" or "landscape" format.

Hope this helps.


but it reverts back to landscape the next time you create a new file.


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Manuela Junghans  Identity Verified
United Kingdom
Local time: 15:01
Member (2004)
English to German
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Even Mar 21, 2012

if you select portrait and then click on default setting?

That´s weird indeed.


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Jonathan MacKerron  Identity Verified
Member (2005)
German to English
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That did the trick! Mar 21, 2012

Manuela Junghans wrote:

if you select portrait and then click on default setting?

That´s weird indeed.


Thanks, though I still can't figure out why I can't locate the normal.dot.


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Antoní­n Otáhal
Local time: 16:01
Member (2005)
English to Czech
+ ...
win 7 Mar 21, 2012

1. The Word template should be in:

C: - backslash - Users - backslash - [username] - backslash -AppData - backslash -Roaming - backslash -Microsoft - backslash -Templates (type a backslash in this path where you see " - backslash - " this forum does not display such characters properly; and [username] stands for the name of the actual user you have on your system)

2. And you may have to make system and/or hidden folders visible in Control Panel - Folder Options, on the View tab select "Show hidden files, folders, and drives" and uncheck "Hide protected operating system files"

HTH

Antonin


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Tina Vonhof  Identity Verified
Canada
Local time: 08:01
Member (2006)
Dutch to English
+ ...
My templates Mar 21, 2012

In Word 2010 the 'normal' blank document is in 'File - new - my templates' and I think that's where it has always been (these files may be hidden files). You can modify it and save it as a template under another name. Then you can open Word again, go back to my templates, right-click on the old version and and delete it. Not sure if this will work in older versions of Word but you can try it.

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Jack Doughty  Identity Verified
United Kingdom
Local time: 15:01
Member (2000)
Russian to English
+ ...
Backslashes in forums Mar 22, 2012

Backslashes can be used in forum posts: I just copied your line with backslashes and substituted the backslash character where appropriate.

C:\Users\[username]\AppData\Roaming\Microsoft\Templates

[Edited at 2012-03-22 17:11 GMT]


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Jonathan MacKerron  Identity Verified
Member (2005)
German to English
+ ...
TOPIC STARTER
Finally found my 'normal.dot' Mar 27, 2012

Thanks for all the help!

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