Word has deteted a problem and must close
Thread poster: xxxLia Fail
xxxLia Fail  Identity Verified
Spain
Local time: 04:32
Spanish to English
+ ...
Mar 28, 2005

Word 2000 Windows XP Trados 6

mICROSOFT word HAS DETECTED A PROBLEM AND MUST CLOSE

This happened earlier today, the document kept closing on me, and despite saving it anew in different ways and closing down and restarting, I couldn't fix the doc, so had to start from scratch with the source retranslating from Trados. Seems like the doc wwas irretrievably corrupted.


It's NOW doing it again, after having retranslated for a couple of hours, you cannot imagine how p***** off I am getting, as it's just losing me loads of time.

What's going on?



[Subject edited by staff or moderator 2005-03-28 18:24]


Direct link Reply with quote
 

Jeff Allen  Identity Verified
France
Local time: 04:32
Member (2011)
Multiplelanguages
+ ...
how to get around the closing MS Word problem Mar 28, 2005

Ailish Maher wrote:

Word 2000 Windows XP Trados 6

mICROSOFT word HAS DETECTED A PROBLEM AND MUST CLOSE

This happened earlier today, the document kept closing on me, and despite saving it anew in different ways and closing down and restarting, I couldn't fix the doc, so had to start from scratch with the source retranslating from Trados. Seems like the doc wwas irretrievably corrupted.


It's NOW doing it again, after having retranslated for a couple of hours, you cannot imagine how p***** off I am getting, as it's just losing me loads of time.

What's going on?



Not sure what the problem is, but if possible, I suggest that you copy and paste text of the document into another blank, document, save that, and start with that clean doc that shouldn't have any bugs.

If you are only doing text, and want to start really clean, copy and paste the text to Notepad, Save the notepad files as plain ascii text, and then open that again and put into a blank Word doc. That will clean up a lot of problems.
But it won't help you much if you have tables and charts to translate.

Jeff
http://www.geocities.com/jeffallenpubs/localization.htm


Direct link Reply with quote
 

Ralf Lemster  Identity Verified
Germany
Local time: 04:32
English to German
+ ...
Added trick Mar 28, 2005

Adding to Jeff's comment:
Not sure what the problem is, but if possible, I suggest that you copy and paste text of the document into another blank, document, save that, and start with that clean doc that shouldn't have any bugs.

Before copying, deselect the last paragraph mark in the document (Shift + LeftArrow); Word stores a lot of formatting information in that character - sometimes problems are in there, too...

Cheers, Ralf


Direct link Reply with quote
 

Hynek Palatin  Identity Verified
Czech Republic
Local time: 04:32
English to Czech
+ ...
Possible workarounds Mar 28, 2005

Try to save the original document as RTF and pretranslate it. Check "Segment unknown sentences".

Keep saving the document under different names (*_v1.doc, *_v2.doc, etc.) as you translate. Do it frequently. This way, you will be able to return to the last working version.

If the problem occurs at particular segment, skip it and translate it manually (just overwrite the text; or copy it into a temporary document as a non-formatted text and translate it there, so that it's entered in the TM, and then overwrite the source in the actual document with the translation).


Direct link Reply with quote
 
xxxLia Fail  Identity Verified
Spain
Local time: 04:32
Spanish to English
+ ...
TOPIC STARTER
seems to have reolved itself temprarily Mar 28, 2005

....but I will come back soon and clarify.

Meanwhile thansk to all for the rapid response and suggestions:-)


Direct link Reply with quote
 
Barbara Micheletto
Italy
Local time: 04:32
Russian to Italian
+ ...
The same happened to me some time ago... Mar 28, 2005

Ailish Maher wrote:

....but I will come back soon and clarify.

Meanwhile thansk to all for the rapid response and suggestions:-)



as Word kept closing out of the blue and I didn't know how to cope with the problem (even after having created a new file in which I had copied the text and even trying to read the file from a floppy on another PC!). Before the program would close, I got a message to contact Microsoft to inform them of the problem (by clicking on the relevant button "OK"), but I ignored it as I was really nervous and in a rush. Finally I took care of the message, clicked the "OK" and got to the Microsoft site. There appeared some other messages and I was even asked to insert the Office CD-ROM (which I did) and then... the problem was fixed! And till then I had re-written my translation 3 times (what a bad time!).
Hope this helps.

Viktorija


Direct link Reply with quote
 
xxxLia Fail  Identity Verified
Spain
Local time: 04:32
Spanish to English
+ ...
TOPIC STARTER
reply to Jeff Mar 28, 2005

Jeff Allen wrote:


Not sure what the problem is, but if possible, I suggest that you copy and paste text of the document into another blank, document, save that, and start with that clean doc that shouldn't have any bugs.

If you are only doing text, and want to start really clean, copy and paste the text to Notepad, Save the notepad files as plain ascii text, and then open that again and put into a blank Word doc. That will clean up a lot of problems.
But it won't help you much if you have tables and charts to translate.

Jeff
http://www.geocities.com/jeffallenpubs/localization.htm



Tried the first solution, but it didn't work. Can't apply the second as it would take me hours to re-format. See further comments below.


Direct link Reply with quote
 
xxxLia Fail  Identity Verified
Spain
Local time: 04:32
Spanish to English
+ ...
TOPIC STARTER
I have tried these options too Mar 28, 2005

Hynek Palatin wrote:

Try to save the original document as RTF and pretranslate it. Check "Segment unknown sentences".

Keep saving the document under different names (*_v1.doc, *_v2.doc, etc.) as you translate. Do it frequently. This way, you will be able to return to the last working version.

If the problem occurs at particular segment, skip it and translate it manually (just overwrite the text; or copy it into a temporary document as a non-formatted text and translate it there, so that it's entered in the TM, and then overwrite the source in the actual document with the translation).


But it seems to be related to a footnote problem, see my comments below.


Direct link Reply with quote
 
xxxLia Fail  Identity Verified
Spain
Local time: 04:32
Spanish to English
+ ...
TOPIC STARTER
an option, thanks Mar 28, 2005

Viktorija Grozio wrote:

....got to the Microsoft site. There appeared some other messages and I was even asked to insert the Office CD-ROM (which I did) and then... the problem was fixed! And till then I had re-written my translation 3 times (what a bad time!).
Hope this helps.

Viktorija


I never advanced that far as it didn't seem particularly useful, and like you, I am trying to get a job done....I will consider it in the future.


Direct link Reply with quote
 
xxxLia Fail  Identity Verified
Spain
Local time: 04:32
Spanish to English
+ ...
TOPIC STARTER
update Mar 28, 2005

All day this has been going on...

First Word started closing, for no apparent reason, and despite copting, pasting, renaming, etc it still wouldn't function, so I just had to get out the source and fuzzy translate from memory (but minor changes I had made manually weren't recorded...sigh!)

Next I had a Trados-footnote problem (the toolbars disppeared from Word) which I rectified.

I carried on for a few hours without problems, then I opened another footnote and this provoked more Word misbehaviour (although note that it wasn't the footnote that had caused this misbevaiour the first time around).

Thanks for all teh suggestions, anyway:-) I give up, I0m too p***** off and tomorrow is another day.....


Direct link Reply with quote
 

Balasubramaniam L.  Identity Verified
India
Local time: 08:02
Member (2006)
English to Hindi
+ ...
Could be a virus Mar 29, 2005

Check for virus infestation. Some viruses like Backdoor.Hackdoor do this kind of mischief. You could also try reinstalling Word. This will take about 40 to 50 minutes on a reasonably fast PC. But if there is a virus, then you should first remove it before reinstalling the program. Again, if the above virus is detected, removal can be quite tedious as it bores into the registry level records, which leaves the ultimate last option -- to reformat the hard disc. I hope it doesn't come to that.

Regards


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Word has deteted a problem and must close

Advanced search






Déjà Vu X3
Try it, Love it

Find out why Déjà Vu is today the most flexible, customizable and user-friendly tool on the market. See the brand new features in action: *Completely redesigned user interface *Live Preview *Inline spell checking *Inline

More info »
LSP.expert
You’re a freelance translator? LSP.expert helps you manage your daily translation jobs. It’s easy, fast and secure.

How about you start tracking translation jobs and sending invoices in minutes? You can also manage your clients and generate reports about your business activities. So you always keep a clear view on your planning, AND you get a free 30 day trial period!

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search