Word (office 365) will NOT open
Thread poster: NancyLynn

NancyLynn
Canada
Local time: 05:01
Member (2002)
French to English
+ ...

MODERATOR
Aug 8

No matter what I try, Word starts by saying it needs to open in safe mode; whether I click yes or no, the Word box disappears, and that's the end of it.

I've spent a cuple days looking at the Microsoft community forums and found all kinds of solutions involving uninstalling and reinstalling Office, making up a new user to try it that way, etc. I do have an error code: 1079741819.

Is anybody else encountering this issue, and any new solutions to it, please?


 

Tom in London
United Kingdom
Local time: 10:01
Member (2008)
Italian to English
Lots of answers here Aug 8

Have you looked at all of these?

https://www.google.co.uk/search?source=hp&ei=WlRrW86tDOzfgAaOxp3oAg&q=Word%20(office%20365)%20will%20NOT%20open&oq=Word%20(office%20365)%20will%20NOT%20open&gs_l=psy-ab.3..0i22i30k1l3.623.623.0.981.2.1.0.0.0.0.133.133.0j1.1.0....0...1c.2.64.psy-ab..1.1.132.0...0.5ZynMNLNDDQ


 

Nikki Scott-Despaigne  Identity Verified
Local time: 11:01
French to English
If you pay monthly Aug 8

If you pay monthly, it's always worth checking that your means of payment is up to date.

 

NancyLynn
Canada
Local time: 05:01
Member (2002)
French to English
+ ...

MODERATOR
TOPIC STARTER
So far, not so good Aug 9

I've tried these different things... and paid yearly, and Microsoft says I last paid in March, so up to date.

I forgot to mention, only Word is giving me trouble. Other Office products work just fine.


 

John Fossey  Identity Verified
Canada
Local time: 03:01
Member (2008)
French to English
Done these? Aug 9

NancyLynn wrote:

I've tried these different things...


So you have done things like trying to manually open Word in safe mode, deleting the Normal.dotm template, re-registering WinWord, etc.?



[Edited at 2018-08-09 17:19 GMT]


Samantha Horton
 

Samantha Horton
Australia
Local time: 20:01
English
+ ...
Similar issue Aug 11

I had a very similar issue. Word may not necessarily be the issue. It could be the OS. In my case, it happened after I had installed Windows 10 a while ago. As time went by, more applications refused to open. My computer became useless. I made a backup on a portable hard drive and uninstalled and then reinstalled Windows 10 and my applications and it was fine after that. Try to uninstall and reinstall MS Office first and see how it goes. Also check if any other applications are failing to launch.

 

Tom in London
United Kingdom
Local time: 10:01
Member (2008)
Italian to English
Solved? Aug 12

NancyLynn wrote:

No matter what I try, Word starts by saying it needs to open in safe mode; whether I click yes or no, the Word box disappears, and that's the end of it.

I've spent a cuple days looking at the Microsoft community forums and found all kinds of solutions involving uninstalling and reinstalling Office, making up a new user to try it that way, etc. I do have an error code: 1079741819.

Is anybody else encountering this issue, and any new solutions to it, please?


Have you solved this problem yet? If so, how?


 

123Translations
Venezuela
Local time: 05:01
Member (2008)
Dutch to English
+ ...


Posted via
ProZ.com Mobile


Repair Office. Aug 13

Normally this can be solved by going to programs and features, select Microsoft Office 365 and click Repair.

This repair will take a while but almost always solves any problems with office.


 

NancyLynn
Canada
Local time: 05:01
Member (2002)
French to English
+ ...

MODERATOR
TOPIC STARTER
You know, it sorta fixed itself Aug 16

Don't ask me what did it though...icon_frown.gif

 

John Fossey  Identity Verified
Canada
Local time: 03:01
Member (2008)
French to English
Update? Aug 17

NancyLynn wrote:

Don't ask me what did it though...icon_frown.gif


Office 365 is subject to automatic updates from Microsoft. I have noticed occasional strange problems that disappear after awhile and I wonder whether they are flagged and quietly repaired by Microsoft during their weekly update.


 


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Word (office 365) will NOT open

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