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Poll: Have you ever requested up-front fees from a new client?
Thread poster: ProZ.com Staff

ProZ.com Staff
Local time: 05:38
SITE STAFF
May 8, 2009

This forum topic is for the discussion of the poll question "Have you ever requested up-front fees from a new client?".

View the poll here

A forum topic will appear each time a new poll is run. For more information, see: http://proz.com/topic/33629


 

Yasutomo Kanazawa  Identity Verified
Local time: 21:38
Yes I have May 8, 2009

Only from new clients with a BB recording of either being banned from posting jobs at Proz, and agencies infamous for non-payment in the industry.

And of course, they turned down my request as I suspected.icon_wink.gif


 

Sanmar
United Kingdom
Local time: 13:38
English to Dutch
+ ...
No May 8, 2009

No, but I have asked for upfront payment from an established client since it became increasingly difficult to get payment out of him. I would get paid eventually but not after months and months of phoning, emailing etc. Funny thing was that he was quite happy to pay me upfront to get the work done by me!

 

svenfrade  Identity Verified
Germany
Local time: 14:38
French to German
+ ...
Requested yes - received no May 8, 2009

I did request a 50% upfront payment from a new client once but didn't get it. I did the job anyway and got paid on time ...

 

John Cutler  Identity Verified
Spain
Local time: 14:38
Spanish to English
+ ...
No May 8, 2009

Good faith takes time to develop, so I prefer to put a "credit limit" on first time clients. In other words, I don't accept first time jobs for a value of more than a couple of hundred euros. That's all I'm willing to be out if the client doesn't pay.

To tell the truth, in 10+ years of translating, I've had some late - very late payers, but I've never had a non-payer. (Knock on wood).


 

Francesca Siotto  Identity Verified
Local time: 14:38
English to Italian
+ ...
Yes May 8, 2009

Yasutomo Kanazawa wrote:

Only from new clients with a BB recording of either being banned from posting jobs at Proz, and agencies infamous for non-payment in the industry.

And of course, they turned down my request as I suspected.icon_wink.gif



Same hereicon_smile.gif


 

Venkatesh Sundaram  Identity Verified
India
Local time: 18:08
German to English
From first time clients - individuals and small companies May 8, 2009

It is supposed to be one of my 'business policies' to take an advance from first time clients, both individuals and small companies. From the bigger companies, I insist on a purchase order or similar document. Agencies usually don't have a policy of giving advances but I haven't yet had any serious problems because I didn't take an advance from any of them

 

Steven Sidore  Identity Verified
Germany
Local time: 14:38
Member (2003)
German to English
Did so today, as a matter of fact May 8, 2009

Walk-up clients get asked for money up front, sure. But that's typically for consumer-type things--translations of diplomas, driver's licenses and the like.

 

Susanna Garcia  Identity Verified
Local time: 13:38
Italian to English
+ ...
Up-front fees May 8, 2009

No, but I too won't take on big projects from unknowns.

 

DZiW
Ukraine
English to Russian
+ ...
no payment in full May 8, 2009

When I’m dealing with a new Customer I usually
1) see a sample and we agree all the nuances in advance;
2) when 1/2 (or as agreed) of job is done I expect 1/2 of payment;
3) having received the check or money I finish the job and let the Customer 7 working days to pay off.

I seldom do ask for advance money - up to 1/2 of the sum, but not 100%.
Probably if it’s a single line or a short passage I would have a lunch as the up-front feeicon_wink.gif

Cheers


 

Jenn Mercer  Identity Verified
United States
Local time: 08:38
Member (2009)
French to English
Not from a new client... May 8, 2009

...but I had a direct client who started having large delays in payment after having previously been a very prompt payer. Several months later, they were finally caught up with all of their payments and I stated that I would not do the final piece of the project unless I received payment in advance. I did receive it and was able to finish the project on good terms. However I will not do any future work for them without advance payment.

 

Αlban SHPΑTΑ  Identity Verified
Albania
Member (2008)
English to Albanian
+ ...
Yes May 8, 2009

Upfront payment from private individuals that use a yahoo or hotmail address. I tend to avoid contact with any company or agency with bad payment practices.

 

John Rawlins  Identity Verified
Spain
Local time: 14:38
Spanish to English
+ ...
50% advance payment to filter out the 'baddies' May 8, 2009

If I can't find evidence that the business is well established - and the order is worth more than 100 euros - then I ask for a 50% advance payment. Most individuals and companies have agreed immediately. I am certain that the few who refused to make an advance payment were unlikely to have made any payment.

On the agency side, I only deal with firms that have a good BB rating.

Like John Cutler, I have never suffered a non-payer. I like to think that the non-payers tend to victimise the cut-pricers.


 

Kathryn Litherland  Identity Verified
United States
Local time: 08:38
Member (2007)
Spanish to English
+ ...
have been offered May 8, 2009

I've been offered up-front payment from a couple of fellow freelance translators I've collaborated with, but in both cases I told them I was fine with my standard 30-day payment terms.

I think this is probably governed by the same logic as "I wouldn't want to belong to any club that would have me as a member": any client who offers you up-front payment can probably be trusted to pay on credit. Any client who can't be trusted to pay probably won't agree to up-front payment even if you ask.


 

Rebecca Lowery  Identity Verified
United Kingdom
Local time: 13:38
French to English
Yes May 8, 2009

Always from private individuals for the translation of birth certificates etc.
Otherwise they tend not to pay....


 
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