Poll: Do you generally provide references when offering your services?
Thread poster: ProZ.com Staff

ProZ.com Staff
Local time: 09:47
SITE STAFF
Jun 23, 2009

This forum topic is for the discussion of the poll question "Do you generally provide references when offering your services?".

This poll was originally submitted by MARIA RUSSO

View the poll here

A forum topic will appear each time a new poll is run. For more information, see: http://proz.com/topic/33629


 

Miroslav Jeftic  Identity Verified
Local time: 18:47
English to Serbian
+ ...
No Jun 23, 2009

Usually no. I don't feel it's right to go into details about the projects; I myself would love to hear about an agency's projects, about their clients and translators and to be able to contact their translators so I can know how much they were satisfied with that agency, but somehow I don't think some agency will share that with me.icon_biggrin.gif

 

Russell Jones  Identity Verified
United Kingdom
Local time: 17:47
Italian to English
Other Jun 23, 2009

I don't need to "offer my services".
ProZ.com does that for me and my clients find me.


 

Yasutomo Kanazawa  Identity Verified
Local time: 01:47
English to Japanese
+ ...
Never Jun 24, 2009

Even if I'm asked to provide references, I never do. I can't understand the reason why they need references. If the agency takes a look at one's profile, especially with visible WWW entries, year of experience, number of KudoZ answered, etc. I believe that those factors would show how competent that translator is. And I don't want to bother agencies asking them to provide references for other agencies.

 

Melzie
Local time: 18:47
French to English
+ ...
No Jun 24, 2009

I mainly work with agriculture. The people who come to me generally already have all the information about me they want through word of mouth. It's the type of network/client base that takes a loooooong time to build up.

 

Ken Fagan (X)  Identity Verified
Local time: 18:47
French to English
Don't need to... Jun 24, 2009

my references are readily available to everyone (in "People", "Hola", "Hello", "Voici", "Chi", "Gente", etc., etc.)

 

Stephanie Wloch  Identity Verified
Germany
Local time: 18:47
Member (2003)
Dutch to German
Jun 24, 2009

Double

[Edited at 2009-06-24 20:46 GMT]


 

Stephanie Wloch  Identity Verified
Germany
Local time: 18:47
Member (2003)
Dutch to German
Just click the WWA-star Jun 24, 2009

If I am looking myself for new contacts I point to my
Proz-profile underlining that they find references when clicking on the WWA-star.

Ken Fagan wrote:
my references are readily available to everyone (in "People", "Hola", "Hello", "Voici", "Chi", "Gente", etc., etc.)

Not your references.
Just the one from the handsome gentleman who is supposed to pimp your profile.

[Edited at 2009-06-24 10:05 GMT]


 

writeaway  Identity Verified
French to English
+ ...
What else? Jun 24, 2009

Ken Fagan wrote:
Don't need to...
my references are readily available to everyone (in "People", "Hola", "Hello", "Voici", "Chi", "Gente", etc., etc.)


icon_cool.gif

[Edited at 2009-06-24 13:26 GMT]


 

ViktoriaG  Identity Verified
Canada
Local time: 12:47
English to French
+ ...
Relieved Jun 24, 2009

This was one of those poll questions I was afraid to see the answers to. I anticipated that the majority would provide references up front. I am relieved to find out that only 12% do so (at this point of the poll).

I don't provide references and I never really needed to. Some new contacts ask for references, and I usually don't enter any business relationship with these contacts. If I were a babysitter or a cleaning lady, I would find it normal to be asked for references. But I am a translator - a whole different breed of freelancers.

Somebody was talking about a herd over the past few days on this forum. I am glad to see that, although many of us look at the eternal rate issue from the viewing angle of a herd, it is not the case when it comes to references.


 

Didier Caizergues
Local time: 18:47
English to French
+ ...
Only if/when they put a gun to my head... Jun 24, 2009

I don't like to share the result of my hard work with complete strangers... I mean, maybe they'll become faithful customers and/or close friends, but in the meantime, they don't need to be made privy to information or content that some previous customers have handed me in confidence...

If an outsourcing firm or fellow translator demands that I disclose such content, then I forbid myself to work with them, period.

Our work is based on trust. One way to lose our customers' trust is to disclose content they provided us...


 

Stephanie Wloch  Identity Verified
Germany
Local time: 18:47
Member (2003)
Dutch to German
Testimonials Jun 24, 2009

ViktoriaG wrote:
This was one of those poll questions I was afraid to see the answers to. I anticipated that the majority would provide references up front.

Well, by reading that maybe I put it wrong. WWA-entries are rather testimonials than references, I guess.


 

Sara Senft  Identity Verified
United States
Local time: 12:47
Spanish to English
+ ...
Nope Jun 25, 2009

My general policy is to not provide references. It's an issue of time and respecting privacy.

Sometimes I am asked for references. When this happens, I typically explain my policy and why. If that is not sufficient for the client, we don't work together. I would rather not work with a client that doesn't respect my values.

Another alternative I suggest is to look at my WWA entries. (Just like so many of us suggest!)


 

Özden Arıkan  Identity Verified
Germany
Local time: 18:47
Member
English to Turkish
+ ...
Same as above Jun 26, 2009

I do exactly as Sara does - the only difference is that I refer them to my Project History.

 


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