Poll: Do you reply to every new inquiry you receive (by email) about your availability/services?
Thread poster: ProZ.com Staff
ProZ.com Staff
Local time: 11:50
SITE STAFF
Oct 3, 2009

This forum topic is for the discussion of the poll question "Do you reply to every new inquiry you receive (by email) about your availability/services?".

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A forum topic will appear each time a new poll is run. For more information, see: http://proz.com/topic/33629


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Susanna Garcia  Identity Verified
Local time: 19:50
Italian to English
+ ...
Reply to agencies Oct 3, 2009

I don't bother to reply to agencies that have my details in their database already but clearly don't check before blanket e-mailing. Smacks already of sloppy.

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Catherine Winzer  Identity Verified
Germany
Local time: 20:50
German to English
+ ...
Almost all Oct 3, 2009

I almost always reply to enquiries. I have occasionally ignored messages that were not personally addressed to me and where I didn't think I was the right person for the job.

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Wil Hardman  Identity Verified
United Kingdom
Local time: 19:50
Spanish to English
+ ...
Almost always but... Oct 3, 2009

There is one large agency that always sends me mass emails and if the job doesn't appeal (it usually doesn't) then I sometimes don't reply. In this situation I don't think they really expect or want a reply, unless I actually want to do the job. However in all other circumstances I do reply. I think it is polite and also means they are more likely to keep you in mind for the next job, whether you do the current job or not.

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David Russi  Identity Verified
United States
Local time: 12:50
English to Spanish
+ ...
Selective Oct 3, 2009

I do not reply to mass mailings, emails designed to elicit bids for the lowest possible price, or offers that are too ridiculous for a serious professional to contemplate. And, of course, I don't answer scamming/phishing attempts...

I do answer emails that are directed to me to solicit information in a respectful, professional way, without giving me the impression that I am here just to be exploited. Emails asking for "your best rate" get deleted: my rates are my best rates, and that is the proper place for a respectful professional relationship to start.




[Edited at 2009-10-03 15:24 GMT]


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JaneTranslates  Identity Verified
Puerto Rico
Local time: 15:50
Member (2005)
Spanish to English
+ ...
Agree with David Oct 3, 2009

I'm selective, too. If a person (not an agency) writes to me (not a mailing list) with an inquiry, I answer. Blanket or automatically generated emails? If I have time, I read it before deleting. Once in a great while, if it appears interesting and I'm not already swamped with work, I will follow up, but so far it has never led to anything.

Right now I'm swamped with work, so a glance at the preview pane is all that the non-personal emails get from me.


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Abraham Abukar  Identity Verified
United States
Local time: 14:50
Member (2005)
English to Somali
+ ...
at time by calling. Oct 3, 2009

If the project sounds interesting, I just pick up the phone and I give them a call. Much easier.

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Kevin Fulton  Identity Verified
United States
Local time: 14:50
German to English
Only if personally addressed ... Oct 3, 2009

... and within a reasonable price range. There's no point in clogging an agency's e-mail with a negative reply to a mass mailing. Jobs offering a single-digit rate are also ignored.

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Muriel Vasconcellos  Identity Verified
United States
Local time: 11:50
Member (2003)
Spanish to English
+ ...
If it's directed to me personally, absolutely! Oct 3, 2009

I'm not familiar with the mass mailings people are talking about. If the message's salutation has my name in it, I always answer.

My answer usually includes my rates and conditions, to save everyone's time.

Only about 10% of those inquiries turn into jobs, but I'm always open to building my client base.


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Michael Harris  Identity Verified
Germany
Local time: 20:50
Member (2006)
German to English
As a matter of courtesy Oct 3, 2009

even if it is not addressed to me personally.

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xxxInterlangue
Angola
Local time: 20:50
English to French
+ ...
Yes Oct 3, 2009

Even though the only mass mailings I ever get come through Proz, sometimes with nonsense requirements like "Belgian French". I usually advise the sender to check my availability on the site before sending this type of mail. Or is that functionality just decorative?

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Andrea Riffo  Identity Verified
Chile
Local time: 16:50
English to Spanish
Selective also Oct 3, 2009

I rarely reply to mass mailings, save when the project looks really interesting; and I definitely don't answer them when they ask to "please reply with your best rates".

I do answer all personally addressed e-mails, even if/when I have a strong hunch that nothing will come out of it (extremely informal mails, little information if any, etc.).

Greetings,

Andrea


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Laura Bissio CT  Identity Verified
Uruguay
Local time: 16:50
Member (2008)
English to Spanish
+ ...
Selective, also Oct 3, 2009

David Russi wrote:

I do not reply to mass mailings, emails designed to elicit bids for the lowest possible price, or offers that are too ridiculous for a serious professional to contemplate. And, of course, I don't answer scamming/phishing attempts...


Exactly!
I almost always answer personally addressed e-mails, except when the offered rates seem to be a joke.


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Robert Forstag  Identity Verified
United States
Local time: 14:50
Member (2003)
Spanish to English
+ ...
Generally agree with David and Muriel Oct 4, 2009

I reply to all e-mail personally addressed to me that does not offer an insulting rate. I generally don't respond to "cattle calls" and actually find these rather irritating.

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