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Poll: Does the telephone affect your work negatively?
Thread poster: ProZ.com Staff
ProZ.com Staff
Local time: 09:56
SITE STAFF
Oct 14, 2011

This forum topic is for the discussion of the poll question "Does the telephone affect your work negatively?".

This poll was originally submitted by Paula Tizzano Fernández. View the poll results »



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Mary Worby  Identity Verified
United Kingdom
Local time: 17:56
Member
German to English
+ ...
Yes, it interrupts me. Oct 14, 2011

Sadly, though, the calls are rarely for me. But as my husband works on the same premises, I have to answer his calls too!

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David Wright  Identity Verified
Austria
Local time: 18:56
German to English
+ ...
Other Oct 14, 2011

Sometimes! It really depends on whether it is a quick call to inquire about availability or a detailed discussion of a word in a translation I did not do (which does interrupt, but doesn't happen too often) or a client getting back to discuss aspects of a translation that I have done (doesn't really interrupt, since it is part of the job). I wouldn't dream of using an answering machine during working hours.

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xxxInterlangue
Angola
Local time: 18:56
English to French
+ ...
No Oct 14, 2011

I trained customers, family and friends a long time ago and all use email most of the time, sometimes Skype chat windows.

However few and far between, the phone calls I get are mostly "spam" asking to "speak to the boss" and trying to sell something.


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patriciacharnet  Identity Verified
United Kingdom
Local time: 17:56
English to French
+ ...
no I ignore the calls Oct 14, 2011

my answering machine screens them - the vast majority are marketing companies 99% and waste my time if I answer them but with call ID I screen them and the answering machine does that too - the vast majority of my clients send me an email - if I see it's a "normal" call with an ID i.e. normal number and not a freephone number or withheld number I answer it as it's business - very few customers have withheld numbers but they always leave a message or send an email and by not answering them, you get rid of most marketing companies

same for mobile number

[Edited at 2011-10-14 08:35 GMT]


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neilmac  Identity Verified
Spain
Local time: 18:56
Spanish to English
+ ...
No Oct 14, 2011

On the contrary, it's extremely useful for work and staying in touch with the world outside my little transtabubble.

When I don't want to be disturbed, I switch it off. There now, that didn't hurt, did it?


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neilmac  Identity Verified
Spain
Local time: 18:56
Spanish to English
+ ...
Me too Oct 14, 2011

[quote]Interlangue wrote:

I trained customers, family and friends a long time ago and all use email most of the time...

[quote]

Same here, but not Skype, as it can be as intrusive as a "normal" phone.


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xxxInterlangue
Angola
Local time: 18:56
English to French
+ ...
Re - Skype Oct 14, 2011

neilmac wrote:

Same here, but not Skype, as it can be as intrusive as a "normal" phone.


Not if you change your status to "do not disturb" - "busy" - "away" or "invisible"

And with the chat function, I do not have to reply immediately if it is not important and I am too busy.

Also, I use several accounts: customers don't need to know I work over the weekend or in the evening.


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Daniel Šebesta  Identity Verified
Czech Republic
Local time: 18:56
Member (2007)
English to Czech
+ ...
Other Oct 14, 2011

I answered with "Other" because hardly any of my repeat clients would ever think of calling me instead of sending an e-mail. From potential clients, I might get one call every six months or so.

Daniel


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Teresa Borges
Portugal
Local time: 17:56
Member (2007)
English to Portuguese
+ ...
Likewise! Oct 14, 2011

Daniel Šebesta wrote:

I answered with "Other" because hardly any of my repeat clients would ever think of calling me instead of sending an e-mail. From potential clients, I might get one call every six months or so.

Daniel


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Thayenga  Identity Verified
Germany
Local time: 18:56
Member (2009)
English to German
+ ...
Others Oct 14, 2011

Interlangue wrote:

neilmac wrote:

Same here, but not Skype, as it can be as intrusive as a "normal" phone.


Not if you change your status to "do not disturb" - "busy" - "away" or "invisible"

And with the chat function, I do not have to reply immediately if it is not important and I am too busy.

Also, I use several accounts: customers don't need to know I work over the weekend or in the evening.


Turning the status to "do not disturb" does keep people from contacting me. In regard to its chat function, if the IM is urgent, I reply right away, if not then I just continue to work and reply when I need a break, get a little stuck or just close office for the day. That is, of course, only if the IM comes from a private contact.

The regular phone has its answering machine to take care of calls for me.


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Miroslav Jeftic  Identity Verified
Local time: 18:56
English to Serbian
+ ...
Nope Oct 14, 2011

I don't give my telephone number to the clients, if they need me they can email me, that's good enough. I would refuse to accept anything that has a deadline within the next hour or two anyway

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neilmac  Identity Verified
Spain
Local time: 18:56
Spanish to English
+ ...
yes, but Oct 14, 2011

Interlangue wrote:

neilmac wrote:

Same here, but not Skype, as it can be as intrusive as a "normal" phone.


Not if you change your status to "do not disturb" - "busy" - "away" or "invisible"


I don't really like that option either. If I'm on skype, I'm on and available. I simply don't give my Skype details to anyone I don't want to bother me (and that includes clients!)


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Christine Andersen  Identity Verified
Denmark
Local time: 18:56
Member (2003)
Danish to English
+ ...
Generally no Oct 14, 2011

... but just occasionally, if I go for a quick breath of fresh air in daylight hours, which can be very short in the murky grey winters here, I find three clients have all been ringing desperately while I was out.

I don't know how they do it. I can go for a whole fortnight without any clients calling at all. Their other favourite moment to ring is when I am really struggling with a tight deadline.

It is like those spam callers who can time the call to coincide exactly with supper coming on the table (which is not at any fixed hour here - we fit it in between other activities and the occasional good TV programme).

But I do not use an answering machine. Usually the calls are serious and important, and spam callers get short shrift at any time of day.

I can't read online newspapers (at least, when I don't have time.)

I can be incredibly supercilious as I explain that I do not care for Danish translations of novels and books - I prefer to read them in the original languages.
Sorry, I haven't got round to Lorca and Dostoyevsky or Vaclav Havel yet, but I never get offered those in Danish either.

And I haven't found an insurance company that can insure me against unsolicited timewasters.


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Gennady Lapardin  Identity Verified
Russian Federation
Local time: 20:56
Italian to Russian
+ ...
Not at all when working at home, Oct 14, 2011

but hard time when in the office, with people endlessly chattering by phone. Using earplugs is unpractical, because sometimes I need the ears to communicate. Never mind, one has to get used to.

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