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Poll: Have you ever forgotten to issue an invoice?
Thread poster: ProZ.com Staff
ProZ.com Staff
Local time: 18:25
SITE STAFF
Oct 10, 2013

This forum topic is for the discussion of the poll question "Have you ever forgotten to issue an invoice?".

This poll was originally submitted by Monika Jakacka Márquez. View the poll results »



[Subject edited by staff or moderator 2013-10-10 11:46 GMT]


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Sophie Dzhygir  Identity Verified
France
Local time: 03:25
Member (2007)
German to French
+ ...
No Oct 10, 2013

But I happened a couple of times to issue the invoice and forget to send it...

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Tatty  Identity Verified
Local time: 03:25
Spanish to English
+ ...
No, never Oct 10, 2013

I work for money so forgetting to invoice a client would be a big failing on my part. To make life easier for myself, I invoice every job after I have finished it. It takes me a maximum of 5 minutes tops.

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Vera Schoen  Identity Verified
Sweden
Local time: 03:25
Member (2008)
German to Swedish
+ ...
Yes Oct 10, 2013

Only once.
I had tons of work, sent the translation, but forgot to invoice. A few days later I received a very kind reminder from the PM. So, no harm done!


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Teresa Borges
Portugal
Local time: 02:25
Member (2007)
English to Portuguese
+ ...
Me too! Oct 10, 2013

Sophie Dzhygir wrote:

But I happened a couple of times to issue the invoice and forget to send it...


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Marjolein Snippe  Identity Verified
Netherlands
Local time: 03:25
Member (2012)
English to Dutch
+ ...
me too Oct 10, 2013

Vera Schoen wrote:

Only once.
I had tons of work, sent the translation, but forgot to invoice. A few days later I received a very kind reminder from the PM. So, no harm done!


For me, the client only became aware after I had asked him to check the payment was underway - it turned out he had never received an invoice, so was unaware there should be a payment underway. All resolved in a friendly and professional way, after an apology from me.


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Helen Hagon  Identity Verified
Local time: 02:25
Member (2011)
Russian to English
+ ...
No Oct 10, 2013

I have a terrible memory, so I make a habit of always sending the invoice with the completed translation.

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Madeleine Chevassus  Identity Verified
France
Local time: 03:25
Member (2010)
English to French
I send it with the translation delivery Oct 10, 2013

When the work is ready, I prepare a "delivery" Zip which contains the translated file(s) and the invoice in PDF format.
This way, I don't forget the invoice

[Edited at 2013-10-10 10:31 GMT]


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Heather McCrae  Identity Verified
Germany
Local time: 03:25
Member (2012)
German to English
Yes Oct 10, 2013

I am absolutely terrible about paperwork, just the thought makes me incredibly desperate to do anything else It is really daft, but there you go. Certainly wouldn't have lasted the course in bookkeeping that I started about a millenium ago!
Still I manage to get around to the invoices at some point, usually when my accountant reminds me
So long as the cash appears in the account at some point, all is well


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Mario Chavez  Identity Verified
Local time: 21:25
English to Spanish
+ ...
Once or twice, but for a good client Oct 10, 2013

I forgot to bill a certain good client on at least one occasion. When I got the check in the mail, I couldn't find its matching invoice...so I emailed my client.

I felt pretty embarrassed for having had a simple invoice slip my mind.


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Noura Tawil  Identity Verified
Syria
Local time: 04:25
Member (2013)
English to Arabic
+ ...
Administration Oct 10, 2013

I would love to hear details about the system that some of you follow to keep track of the invoicing tasks (Issuing invoices and checking if they're received on time).

I usually delay sending my invoices for a few days, in case the client needs small amendments or tiny additional tasks, it all goes into a single invoice.


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Julian Holmes  Identity Verified
Japan
Local time: 11:25
Member (2011)
Japanese to English
Yes, once or twice Oct 10, 2013

Because the customers's website or billing rules were so clumsy or complicated.
Once invoiced, twice shy.


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neilmac  Identity Verified
Spain
Local time: 03:25
Spanish to English
+ ...
Yes Oct 10, 2013

Usually it'll be smaller ones.... I too work for money, but it's not the be-all and end-all of my existence.

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Thayenga  Identity Verified
Germany
Local time: 03:25
Member (2009)
English to German
+ ...
Other Oct 10, 2013

Not an invoice, but once I issued a monthly invoice which invoice # was 0XX/13.

When I issue a monthly invoice, I prepare it it at the beginning of the month. As the projects arrive, they are being added with all relevant information to this "template", but without the actual invoice number, since I don't at the beginning of the month which number must be entered on the last day of the month. It's place is held by XX.

At the end of one month the invoice was completed properly, but I forgot to enter the invoice number before I sent it to the client. My client was very understanding and quickly ended my embarrassment.


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Triston Goodwin  Identity Verified
United States
Local time: 19:25
Spanish to English
+ ...
Once or twice Oct 10, 2013

But I sent it once I remembered. Now I have my beloved board! All my projects go on the whiteboard, which is separated into active invoices, invoices I need to send, active projects, and my monthly goal (and there's a note on there from my wife reminding me that I need to do some exercise). I haven't forgotten anything since I started using it and I love having all my information right above my computer.

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