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Poll: Do you request payment in advance from new clients?
Thread poster: ProZ.com Staff
ProZ.com Staff
Local time: 00:43
SITE STAFF
Oct 11, 2013

This forum topic is for the discussion of the poll question "Do you request payment in advance from new clients?".

This poll was originally submitted by Radek Lhotsky. View the poll results »



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DCM Linguistics  Identity Verified
United Kingdom
Local time: 08:43
Portuguese to English
+ ...
Yes, always Oct 11, 2013

But from new direct clients. I never had an agency agree to pre-payment yet!

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svenfrade  Identity Verified
Germany
Local time: 09:43
French to German
+ ...
Yes, sometimes... Oct 11, 2013

When I am approached by agencies with a rather poor BB rating. Needless to say that to date I have never heard from one of them again

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Sophie Dzhygir  Identity Verified
France
Local time: 09:43
Member (2007)
German to French
+ ...
No Oct 11, 2013

In general, no. I sometimes required it, particularly for large jobs from new direct clients, but finally the deal did not happen.

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neilmac  Identity Verified
Spain
Local time: 09:43
Spanish to English
+ ...
No Oct 11, 2013

Because in my worldview, "Pay me in advance" translates as "I don't trust you". Not a good way to start a relationship IMHO.

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Chris S  Identity Verified
United Kingdom
Member (2011)
Swedish to English
+ ...
Never Oct 11, 2013

We work mainly with large, well-established companies so there is no need
Otherwise we would start with a small job and take it from there


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Tim Drayton  Identity Verified
Cyprus
Local time: 10:43
Turkish to English
+ ...
Other Oct 11, 2013

Very rarely, but it has little to do with whether they are new or old clients. If a potential corporate client with a good credit record wishes to send me work, then I will grant them credit terms, otherwise I will require payment prior to delivery, but offer a ten percent discount for this (an option that is also available to credit clients).

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Christine Andersen  Identity Verified
Denmark
Local time: 09:43
Member (2003)
Danish to English
+ ...
Precisely Oct 11, 2013

neilmac wrote:

Because in my worldview, "Pay me in advance" translates as "I don't trust you". Not a good way to start a relationship IMHO.


Apparently I live in one of the world's most trusting societies... but it is also one where people are easy to trace, and non-payers get chased up.

I don't take on large jobs from new clients as a rule, so I would survive not getting paid, but I have had so few problems over the years that I would not want to spoil my chances.

When I have had problems, they have not been with new clients! I assume good faith, and usually everything goes fine.

[Edited at 2013-10-11 09:30 GMT]


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B. D. Laux  Identity Verified
Local time: 09:43
Member (2009)
German to Norwegian
+ ...
Yes sometimes Oct 11, 2013

and by big jobs from new clients I at least ask for a quicker first payment than usual.

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Enrico Zoffoli  Identity Verified
Italy
Local time: 09:43
Member (2013)
German to Italian
+ ...
No Oct 11, 2013

partly because I doubt they would ever accept this condition, and partly because I only work for (new) clients whom I believe I can trust.

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Patricia Prevost  Identity Verified
Spain
Local time: 09:43
English to Spanish
+ ...
Only once because a new client insisted Oct 11, 2013

So no, I never ask a new client to pay in advance because I always have some kind of reference before I accept the job. And so far, I have never had any payment problems.

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Teresa Borges
Portugal
Local time: 08:43
Member (2007)
English to Portuguese
+ ...
No Oct 11, 2013

I did it only once, but it was more to "take the temperature" of the client than to really request an advance payment and like Christine I don't take on large jobs from new clients as a rule.

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Marlene Blanshay  Identity Verified
Canada
Local time: 03:43
Member (2009)
French to English
+ ...
no Oct 11, 2013

but on occasion, when doing a very large project, the client offered to pay me part of it in advance.
But generally, i don't ask for that.


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Triston Goodwin  Identity Verified
United States
Local time: 01:43
Spanish to English
+ ...
Same here Oct 11, 2013

Diana Coada, BA DPSI RPSI ACIL wrote:

But from new direct clients. I never had an agency agree to pre-payment yet!


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Tina Vonhof  Identity Verified
Canada
Local time: 01:43
Member (2006)
Dutch to English
+ ...
Very rarely Oct 11, 2013

Only when it is a new private client, especially in another country, with a fairly large project and no business address or website or anything to give me any information about him. I think I have done it twice and both times the client had no problem with it and payed promptly.

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