Poll: Do you offer small presents to your favorite clients during the holidays?
Thread poster: ProZ.com Staff
ProZ.com Staff
Local time: 17:40
SITE STAFF
Dec 21, 2013

This forum topic is for the discussion of the poll question "Do you offer small presents to your favorite clients during the holidays?".

This poll was originally submitted by Nicole Blanc. View the poll results »



Direct link Reply with quote
 

neilmac  Identity Verified
Spain
Local time: 02:40
Spanish to English
+ ...
No Dec 21, 2013

They are clients, after all, not friends, family or otherwise deserving causes. I do however remain largely available for my best clients during holiday periods, which I think is enough.

Direct link Reply with quote
 

Teresa Borges
Portugal
Local time: 01:40
Member (2007)
English to Portuguese
+ ...
Ditto Dec 21, 2013

neilmac wrote:

They are clients, after all, not friends, family or otherwise deserving causes. I do however remain largely available for my best clients during holiday periods, which I think is enough.


Is this whole client gifting thing even a good idea in the first place?


Direct link Reply with quote
 

DCM Linguistics  Identity Verified
United Kingdom
Local time: 01:40
Portuguese to English
+ ...
Email Dec 21, 2013

A short and friendly email is enough.

Direct link Reply with quote
 

Mario Chavez  Identity Verified
Local time: 20:40
English to Spanish
+ ...
I thought we were friends! Dec 21, 2013

Diana Coada, BA DPSI RPSI ACIL wrote:

A short and friendly email is enough.




Remind me not to be your client ever (hahahahah)


Direct link Reply with quote
 

Christine Andersen  Identity Verified
Denmark
Local time: 02:40
Member (2003)
Danish to English
+ ...
Only greetings Dec 21, 2013

I do send greetings by mail. Some used to send 'real' Christmas cards, and I did too if I had time, but I inevitably missed some out.

Now I keep a list, but I can always get another mail off at the last minute!

It is a good opportunity to remind some clients 'I am still here' -- or will be in the New Year -- and remind others that I also have a life away from the computer, and am NOT here until the New Year

Greetings to everyone!

[Edited at 2013-12-21 10:43 GMT]


Direct link Reply with quote
 

Sharon Toh, MITI MCIL
Singapore
Local time: 08:40
Member (2009)
Chinese to English
+ ...
Send greetings for keeping in touch with clients Dec 21, 2013

Christine Andersen wrote:

I do send greetings by mail. ...

It is a good opportunity to remind some clients 'I am still here' -- or will be in the New Year -- and remind others that I also have a life away from the computer, and am NOT here until the New Year


Same here. Just to add on: Experience so far has also been that some clients who have not contacted me for a long time would actually reply to my greetings emails with job requests. It makes me think that they have been reminded of my existence...

[Edited at 2013-12-21 11:50 GMT]


Direct link Reply with quote
 

Thayenga  Identity Verified
Germany
Local time: 02:40
Member (2009)
English to German
+ ...
No Dec 21, 2013

I only send personalized, individual e-cards. Yes, no mass-mailing.

This serves 2 purposes, for one it will make them smile (I hope), and secondly, it will remind them that I'm still hear and ready to work with them in the new year.


Direct link Reply with quote
 

Michael Harris  Identity Verified
Germany
Local time: 02:40
Member (2006)
German to English
Yes, to some Dec 21, 2013

For my customers that have a really good relationship, I just send wine, I know their taste, otherwise I get pocket calenders printed and a pen to go along with it for all the others

Direct link Reply with quote
 

LegalTransform  Identity Verified
United States
Local time: 20:40
Member (2002)
Spanish to English
+ ...
I remember back in the 1990s when... Dec 21, 2013

translation agencies used to send translators gifts such as candies and treats from countries around the world, fruit baskets, mugs, pens and calenders with the company's logo, magazine subscriptions, etc.

Now we are just "Dear Linguist number 354:"


Direct link Reply with quote
 

Jean@LA  Identity Verified
United States
Local time: 17:40
English to Chinese
+ ...
Hear, hear--just did that Dec 21, 2013

Thayenga wrote:

I only send personalized, individual e-cards. Yes, no mass-mailing.

This serves 2 purposes, for one it will make them smile (I hope), and secondly, it will remind them that I'm still hear and ready to work with them in the new year.


I just sent out some individualized "thank you/holiday spirit" ecards to clients I'm looking forward to working with in the next year.

Thank you, Thayenga, for a great reminder.

Happy holidays.


Direct link Reply with quote
 
Teresa Reinhardt  Identity Verified
United States
Local time: 17:40
Member (2002)
English to German
+ ...
Conflict of interest Dec 21, 2013

Cards/greetings are fine, but in the US, (accepting) gifts might create a conflict of interest, and most companies have rules against that…

Now I want everyone to know that I don't have any such rules Esp. against nice stuff (remember the Janis Joplin song about a certain German car….?)

Season's Greetings to All!
Teresa


Direct link Reply with quote
 

Mario Chavez  Identity Verified
Local time: 20:40
English to Spanish
+ ...
Conflict of interest II Dec 22, 2013

Teresa Reinhardt wrote:

Cards/greetings are fine, but in the US, (accepting) gifts might create a conflict of interest, and most companies have rules against that…

Now I want everyone to know that I don't have any such rules Esp. against nice stuff (remember the Janis Joplin song about a certain German car….?)

Season's Greetings to All!
Teresa


That's quite a generalization with which facts disagree. Large U.S. corporations are subject to certain gift-accepting regulations, such as medical device makers giving gifts to doctors or surgeons, and U.S. government officials here and abroad are also subject to limits (US Foreign Corrupt Practices Act, http://www.justice.gov/criminal/fraud/fcpa/guide.pdf).

But the usual business gift (a nice card or a box of cookies) has to reach a maximum of $25 to be subject to IRS business gift regulations, and only if the company tries to make a tax deduction of such business gifts (IRS Publication 463 http://www.irs.gov/publications/p463/ch03.html).

As recently as early this year, I was receiving special gifts from a translation company after a particularly important project. So I think the small presents are a nice policy to have but varies from company to company.


Direct link Reply with quote
 

Annie Sapucaia  Identity Verified
Canada
Local time: 20:40
Member (2011)
French to English
+ ...
Holidays are a good excuse for touching base Dec 23, 2013

Sharon Toh wrote:


Same here. Just to add on: Experience so far has also been that some clients who have not contacted me for a long time would actually reply to my greetings emails with job requests. It makes me think that they have been reminded of my existence...

[Edited at 2013-12-21 11:50 GMT]


Agreed. It's a good excuse to contact them and let them know you're still interested. I send cards in the mail with a few of my business cards tucked in there.


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Jared Tabor[Call to this topic]

You can also contact site staff by submitting a support request »

Poll: Do you offer small presents to your favorite clients during the holidays?

Advanced search






TM-Town
Manage your TMs and Terms ... and boost your translation business

Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.

More info »
PerfectIt consistency checker
Faster Checking, Greater Accuracy

PerfectIt helps deliver error-free documents. It improves consistency, ensures quality and helps to enforce style guides. It’s a powerful tool for pro users, and comes with the assurance of a 30-day money back guarantee.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search