Poll: Do you have favorite customers among your clients?
Thread poster: ProZ.com Staff
ProZ.com Staff
Local time: 02:35
SITE STAFF
Feb 14, 2014

This forum topic is for the discussion of the poll question "Do you have favorite customers among your clients?".

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Michael Harris  Identity Verified
Germany
Local time: 11:35
Member (2006)
German to English
Yes, a couple Feb 14, 2014

and the others are not that bad either. Have pretty much professional relationships at a professional level, and pleased about it.

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neilmac  Identity Verified
Spain
Local time: 11:35
Spanish to English
+ ...
Yes, a few Feb 14, 2014

More or less the same as Michael.
I also have some that I quite enjoy moaning about...


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Tim Drayton  Identity Verified
Cyprus
Local time: 12:35
Turkish to English
+ ...
Yes, a few Feb 14, 2014

The clients who send me regular work in my core area of specialisation are my favourites, although I love them all.

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Christine Andersen  Identity Verified
Denmark
Local time: 11:35
Member (2003)
Danish to English
+ ...
Exactly Feb 14, 2014

neilmac wrote:

More or less the same as Michael.
I also have some that I quite enjoy moaning about...


Part of my brand is sending personal mails - 'short and sweet' - with deliveries whenever I can. Even if it is basically only to wish them a nice weekend or comment on the weather.

Some of the PMs really warm to this, and we have built up a friendly relationship. I find it a quick, painless and highly effective kind of marketing, and it is easier to raise questions when issues arise - I have an idea of how they will be received, and how to propose a solution.

If the moaning gets serious, I consider dropping the client!


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Teresa Borges
Portugal
Local time: 10:35
Member (2007)
English to Portuguese
+ ...
Yes, a few... Feb 14, 2014

... and in special a long-standing client who sends me work almost every week, is very organized, pays very well and always on time… I can’t but love him!

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Thayenga  Identity Verified
Germany
Local time: 11:35
Member (2009)
English to German
+ ...
Yes, a few Feb 14, 2014

Michael Harris wrote:

and the others are not that bad either. Have pretty much professional relationships at a professional level, and pleased about it.


Says it all.


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Marlene Blanshay  Identity Verified
Canada
Local time: 05:35
Member (2009)
French to English
+ ...
yes most of them Feb 14, 2014

it's the bum clients who are the minority! most of my clients are good, respectful, organized, helpful etc.

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Denise DeVries  Identity Verified
United States
Local time: 02:35
Spanish to English
+ ...
...like a hot potato! Feb 14, 2014

[quote]Christine Andersen wrote:

If the moaning gets serious, I consider dropping the client!


I will drop a client immediately if I have to educate their reviewers or proofreaders on the use of the English language. I don't have time to explain to them why my translation is not incorrect!


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Mario Chavez  Identity Verified
Local time: 05:35
English to Spanish
+ ...
Today's ouchie Feb 14, 2014

I was thinking of a single favorite customer today, but I just lost it (the customer, not my temper).

C'est la vie !

[Edited at 2014-02-14 20:56 GMT]


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