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Poll: Do you offer discounts for repetitions?
Thread poster: ProZ.com Staff

ProZ.com Staff
Local time: 14:56
SITE STAFF
Jun 9, 2014

This forum topic is for the discussion of the poll question "Do you offer discounts for repetitions?".

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Chris S  Identity Verified
United Kingdom
Swedish to English
+ ...
Depends Jun 9, 2014

This poll seems very familiar

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neilmac  Identity Verified
Spain
Local time: 23:56
Spanish to English
+ ...
Other Jun 9, 2014

I may grant discounts if I feel like it, for various reasons, often unsolicited. I'm not usually willing to haggle about my rates though.

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Thayenga  Identity Verified
Germany
Local time: 23:56
Member (2009)
English to German
+ ...
Discounts Jun 9, 2014

neilmac wrote:

I may grant discounts if I feel like it, for various reasons, often unsolicited. I'm not usually willing to haggle about my rates though.


Yes, this is my procedure as well.

Could it be that this poll had shown up before?


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Michael Harris  Identity Verified
Germany
Local time: 23:56
Member (2006)
German to English
Other Jun 9, 2014

In the technical field, this is normal and understanding.

[Edited at 2014-06-09 20:07 GMT]


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Nikki Scott-Despaigne  Identity Verified
Local time: 23:56
French to English
No, but Jun 9, 2014

For the simple reason that a volume of words is indicative of the time it takes to translate a document and the basis upon which many if not most translators invoice. Other invoicing bases will be in reference to the number of lines, whatever.

I have had clients request that I take account of repetitions to reduce the amount invoiced. When I suggest that I invoice for the time spent detecting the repetitions, or that the client points out which sections were repeated, then they tend to drop the issue.

Here's the "but": obviously, if a document contains large sections which have been copied and pasted, that's a different matter. However, I will still ask the client to indicate the sections concerned and authorise me to do a copy/paste of the first appearance of the text in question. I have found out that the client sometimes thinks there is copy/paste where in fact the repetitions contain certain crucial modifications.

Common sense is required, but as professionals, we do need to cover ourselves!


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Tim Drayton  Identity Verified
Cyprus
Local time: 00:56
Turkish to English
+ ...
Repeat polls Jun 9, 2014

Chris S wrote:

This poll seems very familiar


Perhaps we should be given a discount for repeat polls?


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Marjolein Snippe  Identity Verified
Netherlands
Local time: 23:56
Member (2012)
English to Dutch
+ ...
Yes, when asked Jun 9, 2014

I usually agree to discounts for repeated sections when asked; questionnaires and IFUs from the same company often have large sections repeated either within the same document or between documents (included in the TM for that project). I am happy to apply a discount, as my CAT-tool will tell me whether this is an exact repeat and usually the TM has been filled with my own translations or previous good translations. I will let the client know and (try to) renegotiate if the translations in the TM are of low quality, but this has only happened to me once or twice so far.

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Nikki Scott-Despaigne  Identity Verified
Local time: 23:56
French to English
Yes! Jun 9, 2014

Tim Drayton wrote:

Chris S wrote:

This poll seems very familiar


Perhaps we should be given a discount for repeat polls?


From memory, I would say that yes, we have certainly had this poll in the past.


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Mario Chavez  Identity Verified
Local time: 17:56
English to Spanish
+ ...
Discounts for repetition Jun 9, 2014

Come again?

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Sheila Wilson  Identity Verified
Spain
Local time: 22:56
Member (2007)
English
+ ...
Not CAT-style discounts Jun 9, 2014

But if a regular client sends a text that will clearly be speeded up by the number of repetitions and matches from my own TM then I may offer a discount so we both win.

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Yetta J Bogarde  Identity Verified
Denmark
Local time: 23:56
Member (2012)
English to Danish
+ ...
Yes Jun 9, 2014

if requested and if I can use my CAT tool.

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Triston Goodwin  Identity Verified
United States
Local time: 15:56
Spanish to English
+ ...
Not usually Jun 9, 2014

I prefer to bid a total price for the project, based on my per word rate. If there are a lot of repetitions, I will offer a discount on the overall price.

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Muriel Vasconcellos  Identity Verified
United States
Local time: 14:56
Member (2003)
Spanish to English
+ ...
No Jun 9, 2014

It's a slippery slope. While a certain technical word or phrase might repeat several times in a document, a less technical word or phrase might be translated different ways depending on the context. It's part of the translator's contribution to know when the translation varies and when it doesn't. Where do you draw the line?

Also, that technical word or phrase may require some research that's not otherwise compensated for, so the repetitions help to amortize that investment of time. We often fail to recover the investment we make in research. It's rare that a client will recognize and cover the cost. So why should they have it both ways - get off the hook for repetitions and overlook the extra time spent on research?

If I'm translating from a PDF (as I am right now), I still have to type the word/phrase regardless of how often it's repeated.

The bottom line is that I always have to look at the word/phrase and think about it, and my judgment is a skill that I have honed and am being paid for.


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Rosa Paredes  Identity Verified
Canada
Local time: 14:56
Member
Spanish to English
+ ...
I don't Jun 9, 2014

Well said Muriel; that is exactly my position regarding repetitions. We are not translating words.

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