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Poll: Do you ever forget to include attachments when delivering your work by email?
Thread poster: ProZ.com Staff
ProZ.com Staff
Local time: 19:46
SITE STAFF
Sep 2, 2014

This forum topic is for the discussion of the poll question "Do you ever forget to include attachments when delivering your work by email?".

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Giles Watson  Identity Verified
Italy
Local time: 04:46
Italian to English
Not any longer Sep 2, 2014

Not since I got into the habit of attaching files to emails BEFORE I write the message

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Madeleine Chevassus  Identity Verified
France
Local time: 04:46
Member (2010)
English to French
Winzip issue Sep 2, 2014

When I have to send several elements, I use Winzip; unfortunately the last step (write the winzip file) is not obvious because you already stored the files in the Winzip; that's how I forgot a big invoice! I won't do that twice!

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Susana E. Cano Méndez  Identity Verified
Spain
Local time: 04:46
Member
French to Spanish
+ ...
My clients don't care Sep 2, 2014

I forget them, rarely but I do. But I'm aware of it as soon as I have sent the e-mail. So I send another mail saying (more or less) "oops" and clients don't mind, at least they are still on my list

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Teresa Borges
Portugal
Local time: 03:46
Member (2007)
English to Portuguese
+ ...
No (maybe once or twice) Sep 2, 2014

Like Giles I usually attach any files before I write the message and I always check my email twice before I send it…

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tilak raj  Identity Verified
India
Local time: 09:16
Member (2012)
English to Panjabi
+ ...
Rarely Sep 2, 2014

As a professional, it is daily work for you to send the files as attachments, so It happened rarely with me in starting career.

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Christine Andersen  Identity Verified
Denmark
Local time: 04:46
Member (2003)
Danish to English
+ ...
I usually check... Sep 2, 2014

It happens, but I have worked out routines to make sure I send the right files...

CLOSING the files when I stop working on them (I have been known to send files without saving the final proofreading, and I almost always do a last-minute check before sending them.)

Attaching the files before writing the message
Opening the attached files - or checking an extra time that the right files are in the zipped folder and ALL there...
before sending the mail.

I have been known to send the source files, or forget to send cleaned files to clients who cannot clean them, or only to send half the files ... more often than no files at all, but that happens too!

I usually have a niggling doubt after sending the mail if I have forgotten something. If I was distracted by the phone or anything else, I check the sent mail an extra time, and can usually save the situation immediately.


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Yetta J Bogarde  Identity Verified
Denmark
Local time: 04:46
Member (2012)
English to Danish
+ ...
Nobody's perfect! Sep 2, 2014

Of course, it can happen, for the clients, too. We are just human.

But like several others have mentioned, you learn to double-check and implement a couple of QA routines.


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Sheila Wilson  Identity Verified
Spain
Local time: 03:46
Member (2007)
English
+ ...
Not lately Sep 2, 2014

In fact, never since Gmail started picking up on missing attachments. Once I'd been reminded a couple of times, I got into the habit of always using terms it would recognise: attach in English and ci-joint in French both work. But to be honest I don't think it's had to remind me once in the last year.

There's also that lovely "undo" feature that I've used to good effect a couple of times - that has saved some face, I can tell you. No need for that second "sorry, forgot to say..." email that makes you look so disorganised.


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Muriel Vasconcellos  Identity Verified
United States
Local time: 19:46
Member (2003)
Spanish to English
+ ...
Not any more Sep 2, 2014

I answered Sometimes, but that's history. My current version of MT Outlook detects that you intended to attach something by searching the message for certain keywords. When you start to send a file without anything appended, it stops the transmission and flashes a message asking if you meant to attach a file. Normally I don't like the idea of my message being searched, but this is a handy tool.

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M. Anna Kańduła  Identity Verified
United Kingdom
Local time: 03:46
English to Polish
No Sep 2, 2014

My email client detects words like "attachment", "attached", etc. and if there is none, it asks me before sending if I forgot.

I also have a habit of opening the attached file(s) to make sure they are the correct files, so there is no way to forget to attach something before sending.


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Jack Doughty  Identity Verified
United Kingdom
Local time: 03:46
Member (2000)
Russian to English
+ ...
Rarely Sep 2, 2014

My email client also detects words like "attachment", and most of my invoices are in English, so if I have missed an attachment, I am reminded. But occasionally I have to send an invoice with an email in Russian, and the Russian equivalents are not detected, so there have been one or two such incidents in those circumstances.

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R-i-c-h-a-r-d  Identity Verified
Brazil
Local time: 00:46
Member (2006)
Portuguese to English
+ ...
Agree with Muriel, M. Anna and Jack Sep 2, 2014

My email client doesn't allow me to forget attachments

I use Mozilla Thunderbird, which is programmed by the same people as my preferred browser, Mozilla Firefox.

Being a long-term user of Microsoft Outlook I was very sceptical about making the switch, especially as I didn't like Mozilla Thunderbird at first, but the updates have been incredible and I'm really pleased with the product, as well as not being tied to Microsoft.

Thunderbird is completely free!


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Thayenga  Identity Verified
Germany
Local time: 04:46
Member (2009)
English to German
+ ...
Only once Sep 2, 2014

And that one time was due to a much to fast finger. Clicking send instead of attach file. Sigh.

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Helen Hagon  Identity Verified
Local time: 03:46
Member (2011)
Russian to English
+ ...
Not as much as I used to do Sep 2, 2014

I used to forget attachments nearly every time. However, I eventually discovered that the computer will check for certain key words, so now, if I am attaching something, I always make a point of starting the mail with 'please find attached...'. That way the computer will remind me if I have forgotten to attach the file. Like Jack I have to be careful when sending an email in Russian, though...

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