Poll: What do you feel is the main risk when working with a new outsourcer?
Thread poster: ProZ.com Staff
ProZ.com Staff
Local time: 21:23
SITE STAFF
Oct 2, 2014

This forum topic is for the discussion of the poll question "What do you feel is the main risk when working with a new outsourcer?".

View the poll results »



Direct link Reply with quote
 

Chris S  Identity Verified
United Kingdom
Member (2011)
Swedish to English
+ ...
Not getting paid at all Oct 2, 2014

Not getting paid at all is surely always the No. 1 risk with any job for any customer new or old.

Unless, say, you're working with the Mob and they object to your punctuation, in which case I suppose things could get a whole lot worse.


Direct link Reply with quote
 

Christine Andersen  Identity Verified
Denmark
Local time: 06:23
Member (2003)
Danish to English
+ ...
I'm a trusting soul ... Oct 2, 2014

My biggest problem is whether I can find time to fit their job in!

Of course if the mail looks the slightest bit fishy, I say sorry, I don't have time, and I have to turn down even quite promising work for the same reason.

Otherwise I check on the BB and so on, and tell the outsourcer my rates and when I can deliver.
That weeds out a few straight away, but for the last couple of months all outsourcers with offers have been willing to pay, and recommended by trusted colleagues.

In my pairs at least, I find that the risk of not getting paid at all is very small. Getting paid a viable rate is not always so easy, but the great majority do pay, as agreed and on time.

Only 100 others have voted in this poll so far, but it surprises me that 67 say timely payment is a problem. Are things really that bad everywhere else, or is it just a quirk of a small sample?
I know I have landed in a cushy corner of the translation world, but still.



[Edited at 2014-10-02 13:17 GMT]


Direct link Reply with quote
 

Chris S  Identity Verified
United Kingdom
Member (2011)
Swedish to English
+ ...
@Christine Oct 2, 2014

I've never not been paid by a new customer but I still think it's the main risk. Well, the only risk.

That aside, part of the answer to your question is that the other options in this poll are a bit odd. Why would communication be the main risk of working with a new customer?


Direct link Reply with quote
 

Liena Vijupe  Identity Verified
Latvia
Local time: 07:23
Member (2014)
French to Latvian
+ ...
Lack of communication Oct 2, 2014

My experience shows that when there is a good (i.e. clear, prompt and relevant) communication, there usually are no problems with payment or anything else and, should there be some, they are resolved immediately.

It's always when the clients don't care to reply to e-mails or can't be bothered about anything once the project has been assigned that I have to chase the payments and the projects get messed up (sudden changes, wrong files etc.)


Direct link Reply with quote
 

Julian Holmes  Identity Verified
Japan
Local time: 13:23
Member (2011)
Japanese to English
Basically "None of the above" Oct 2, 2014

Because I've learnt over the years to ask lots of questions and clear the air before I embark on a relationship with a new customer. And, invariably, all of the 'rules of engagement' are laid out clearly in the form of a Basic Contract which explicitly states what both parties can and can't do. Generally, if a new customer goes to these lengths to set out things in the form of a document like this, they are more than likely to abide by their own rules.
Of course, if you don't like their rules and regulations or you feel something is not right, either negotiate or walk away. Quite simple really

So, there really should be no cause for 'concern' per se because all of the leadup has been to allay those fears - cuts both ways.

However, there is always a nagging feeling that the Japanese PM or person-in-charge - over here in Japan, of course - is a cocky sod who thinks he knows English perfectly for having studied in a 6-month intensive in Oregon.

@Chris
Just make dem an offer dey can't refuse.

Make one small spelling change

[Edited at 2014-10-03 08:11 GMT]


Direct link Reply with quote
 

Susana Magnani  Identity Verified
Argentina
Member
English to Spanish
+ ...
Other... Oct 2, 2014

Julian Holmes wrote:

Because I've learnt over the years to ask lots of questions and clear the air before I embark on a relationship with a new customer. And, invariably, all of the 'rules of engagement' are laid out clearly in the form of a Basic Contract which explicitly states what both parties can and can't do. Generally, if a new customer goes to these lengths to set out things in the form of a document like this, they are more than likely to abide by their own rules.


I agree... "None of the above" would have been my choice, but I voted "Other".

Basically, if I feel that anything may go wrong with a new client, I don't accept the project(s). Period.

So far, so good. Can't complain at all.


Direct link Reply with quote
 

Henry Hinds  Identity Verified
United States
Local time: 22:23
English to Spanish
+ ...
All of the above Oct 2, 2014

Which is the reason I seldom work with outsourcers except a select few of the highest class.

Direct link Reply with quote
 

Mario Chavez  Identity Verified
Local time: 00:23
English to Spanish
+ ...
Pardon my ignorance Oct 2, 2014

...but do you mean customer? What is an outsourcer? Or is Business Buzzword Day again?

I think there are several risk of different degrees when working with a new client, and most would agree that not getting paid is the main one.

Another risk is having to field repetitive questions or endless requests for revisions.


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Jared Tabor[Call to this topic]

You can also contact site staff by submitting a support request »

Poll: What do you feel is the main risk when working with a new outsourcer?

Advanced search






Déjà Vu X3
Try it, Love it

Find out why Déjà Vu is today the most flexible, customizable and user-friendly tool on the market. See the brand new features in action: *Completely redesigned user interface *Live Preview *Inline spell checking *Inline

More info »
CafeTran Espresso
You've never met a CAT tool this clever!

Translate faster & easier, using a sophisticated CAT tool built by a translator / developer. Accept jobs from clients who use SDL Trados, MemoQ, Wordfast & major CAT tools. Download and start using CafeTran Espresso -- for free

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search