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Poll: How long after sending a price quote do you follow up on it?
Thread poster: ProZ.com Staff
ProZ.com Staff
Local time: 15:32
SITE STAFF
Jul 19

This forum topic is for the discussion of the poll question "How long after sending a price quote do you follow up on it?".

This poll was originally submitted by Catharine Cellier-Smart. View the poll results »



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neilmac  Identity Verified
Spain
Local time: 00:32
Spanish to English
+ ...
Other Jul 19

I actually responded that I don't issue price quotes, however that's not strictly true. If someone asks for one, I'll usually quote a figure based on my normal rates, perhaps higher if I want to dissuade the potential client, or perhaps with a small discount for a particularly favoured one. However, after that, it's up to them to contact me. I certainly wouldn't like to have to be chasing after potential clients.

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Jack Doughty  Identity Verified
United Kingdom
Local time: 23:32
Member (2000)
Russian to English
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Another option needed Jul 19

Namely: "I don't follow up price quotes". If there is no reply to a price quote I assume the job has gone to someone else. I agree with Neilmac.

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Muriel Vasconcellos  Identity Verified
United States
Local time: 15:32
Member (2003)
Spanish to English
+ ...
Same as Jack Jul 19

I don't follow up. If the client agrees, they will get back to me. I don't chase after them.

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Christine Andersen  Identity Verified
Denmark
Local time: 00:32
Member (2003)
Danish to English
+ ...
Ditto Jul 19

Either the client gets back to me fairly promptly, or I assume they have found someone else cheaper or faster to do the job. Once I have given a quote and stated my terms, which often include my earliest feasible delivery date, it is entirely up to the client.

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Agneta Pallinder  Identity Verified
United Kingdom
Local time: 23:32
Member (2014)
Swedish to English
+ ...
Same here Jul 19

I don't follow up price quotes either - the silence from the other end equals a negative.

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Michael Harris  Identity Verified
Germany
Local time: 00:32
Member (2006)
German to English
Same here Jul 19

Muriel Vasconcellos wrote:

I don't follow up. If the client agrees, they will get back to me. I don't chase after them.


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Morano El-Kholy  Identity Verified
Egypt
Local time: 01:32
Member (2011)
English to Arabic
+ ...
I do not follow up! Jul 19

Agneta wrote:

I don't follow up price quotes either - the silence from the other end equals a negative.


That's true. You can not spend your life chasing clients


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Yetta J Bogarde  Identity Verified
Denmark
Local time: 00:32
Member (2012)
English to Danish
+ ...
Other Jul 19

Waste of time to follow up

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Sebastian Witte  Identity Verified
Germany
Local time: 00:32
Member (2004)
German to English
+ ...
Other Jul 19

We only follow up price quotes about once a year, and then obviously only once. It is a thing of the past, I believe, at least in the translation industry with its special features. Customers do not appreciate it all that much, I think.

[Edited at 2017-07-19 10:37 GMT]


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Teresa Borges
Portugal
Local time: 23:32
Member (2007)
English to Portuguese
+ ...
Ditto! Jul 19

Christine Andersen wrote:

Either the client gets back to me fairly promptly, or I assume they have found someone else cheaper or faster to do the job. Once I have given a quote and stated my terms, which often include my earliest feasible delivery date, it is entirely up to the client.



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José Henrique Lamensdorf  Identity Verified
Brazil
Local time: 21:32
English to Portuguese
+ ...
Usually never... Jul 19

Usually never, unless the prospect has clearly expressed some urgency, deadline, and/or a firm intent of having me do it. If they are merely scouting the market for the lowest price, I don't bother following up.

Nevertheless, I keep the files they sent on my computer for one month. About once a week I check my hard drive for prospects' files that are older than a month, and shred them. If it takes longer for them to make a positive decision, they should be able to re-send them.


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Thayenga  Identity Verified
Germany
Local time: 00:32
Member (2009)
English to German
+ ...
Other = Never Jul 19

If the client is comfortable with my rate, then s/he will get back with me. Therefore, I don't follow up at all. But it does happen that clients get back with me, having cut my rate in half. Well, this usually generates a friendly, thank you, but no, thank you.

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Natalia Postrigan  Identity Verified
United States
Local time: 18:32
Member (2016)
English to Russian
+ ...
I don't follow up... Jul 19

I, too, assume that the lack of the response equals a refusal of the quote.

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Robert Forstag  Identity Verified
United States
Local time: 18:32
Member (2003)
Spanish to English
+ ...
Professional self-esteem 101 Jul 19

Given that it seems a common MO among many of us, I am surprised that "I don't follow up" was not offered as an option.

Like those who have previously commented, I think following up is a waste of time. To those who do follow up, I ask what purpose you think it serves. Do you think the PM in charge of the project somehow forgot to assign it? Do you want to distinguish yourself from your non-following-up colleagues by appearing especially eager and interested? Or do you just want to come across as extra nicey-nice?

I personally think that such actions are not only a waste of time, but come across as unprofessional, and have a whiff of desperation.


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