Poll: How would you rate your people skills with clients?
Thread poster: ProZ.com Staff

ProZ.com Staff
Local time: 02:55
SITE STAFF
Aug 22, 2017

This forum topic is for the discussion of the poll question "How would you rate your people skills with clients?".

View the poll results »



 

Teresa Borges
Portugal
Local time: 10:55
Member (2007)
English to Portuguese
+ ...
Good Aug 22, 2017

I’m not very good at selling myself. Fortunately most of my clients come to me by word of mouth from colleagues, friends or other clients or through translation portals like Proz and they already have an idea of what I can offer. Past that first step, everything falls into place…

 

Chris S  Identity Verified
United Kingdom
Swedish to English
+ ...
Red hot Aug 22, 2017

My wit and charm are pretty overpowering. Failing that, a bit of cleavage works wonders.

 

Muriel Vasconcellos  Identity Verified
United States
Local time: 02:55
Member (2003)
Spanish to English
+ ...
Good Aug 22, 2017

I put on my best behavior with clients. Some have even said they enjoy working with me.

I don't count the PMs who send out e-mails with impossible deadlines and rates I wouldn't have accepted 40 years ago. I can be quite rude to them.


 

Yetta J Bogarde  Identity Verified
Denmark
Local time: 11:55
Member (2012)
English to Danish
+ ...
Very good Aug 22, 2017

I enjoy excellent relations with lots of PMs, and was told several times I am pleasant and professional to work with.

This does not mean I go for 'the client is always right', and I don't put up with everything.

[Edited at 2017-08-22 12:44 GMT]


 

Erzsébet Czopyk  Identity Verified
Hungary
Local time: 11:55
Member (2006)
Russian to Hungarian
+ ...
open, friendly and very straightforward Aug 22, 2017

I maintain mainly a very friendly relationships with my clients. They know I have no relatives except my children so they replace my family: for example, one of them appeared in the office last Sunday afternoon with a piece of cake and a mug with a nice little owl on it. She lives not so far from me and as she explained to me, they celebrated a birthday and they just returned from a vacation in Transsylvania where she bought me the mug with the little owl. (of course I was very happy!)
My owl collection contains a lot of different owls presented/sent by my clients from all over the world.
I see myself as an open, friendly and very straightforward person. Some people like it, some not.


 

R-i-c-h-a-r-d  Identity Verified
Brazil
Local time: 06:55
Member (2006)
Portuguese to English
+ ...
Moderate to fair... Aug 22, 2017

...a bit like the weather.

That's the reason I work on my own, in my own little world, because I'm not that great with crowds.

[Edited at 2017-08-22 15:39 GMT]


 

Michael Harris  Identity Verified
Germany
Local time: 11:55
Member (2006)
German to English
Excellent Aug 22, 2017

Erzsébet Czopyk wrote:

I maintain mainly a very friendly relationships with my clients.


Same here.
By the way, great fireworks on Sunday wernt there! Greetings from Sarud!


 

Mario Freitas  Identity Verified
Brazil
Local time: 06:55
Member (2014)
English to Portuguese
+ ...
Excellent Aug 22, 2017

Setting modesty aside, I usually surprise my clients with my professionalism and consideration. The Quick Polls have shown me many times that many collegaues refuse to do things I do regularly for clients, which they consider is not their obligation or they don't have to do and it's the client's problem. I regularly receive compliemnts from clients for this sort of thing, and I'm sure it has helped me keep several long-term clients I have. So yes, in this aspect I consider I'm well above average, and my own rating is "excellent". Sorry if that sounds arrogant.

 

Gianluca Marras  Identity Verified
Italy
Local time: 11:55
Member (2008)
English to Italian
Good Aug 23, 2017

I am good at establishing long term relationships, and I think I understand pretty well at which level the relationship can be brought from very formal to friendly...
On the other side I tend to minimize the email exchange or phone calls.


 

Erzsébet Czopyk  Identity Verified
Hungary
Local time: 11:55
Member (2006)
Russian to Hungarian
+ ...
work on holiday Aug 23, 2017

Michael Harris wrote:

Same here.
By the way, great fireworks on Sunday wernt there! Greetings from Sarud!


I did not see... I worked on a translationicon_smile.gif +icon_frown.gif


 


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