Poll: What kind of payment issue do you most often encounter?
Thread poster: ProZ.com Staff

ProZ.com Staff
Local time: 01:40
SITE STAFF
Nov 1, 2017

This forum topic is for the discussion of the poll question "What kind of payment issue do you most often encounter?".

View the poll results »



 

Julian Holmes  Identity Verified
Japan
Local time: 17:40
Member (2011)
Japanese to English
None Nov 1, 2017

I don't have payment 'issues.' This option was not available.

I see so-called 'Anonymous' a.k.a. Proz.com staff polls are back in force again. What's the excuse this time for polls by the person-who-shall-go-unnamed? icon_confused.gif


 

Teresa Borges
Portugal
Local time: 09:40
Member (2007)
English to Portuguese
+ ...
Late payment Nov 1, 2017

The only payment issue I might have is late payment or non-payment. All payment terms (method of payment, date for payment, bank fees…) are discussed before I take the assignment.

 

Paulinho Fonseca  Identity Verified
Brazil
Local time: 05:40
Member (2011)
English to Portuguese
+ ...
I guess none Nov 1, 2017

I had only one payment issue, but that does not count as 'they' are scammers.icon_smile.gif

 

Nina Khmielnitzky  Identity Verified
Canada
Local time: 04:40
Member (2004)
English to French
Late payment Nov 1, 2017

Every single time, the two main agencies issue late payments. They must focus on the "free" in "freelancing". They don't believe we have rent, bills and groceries to pay. One issued a payment over a month late, despite having a 60 days payment policy in a signed contract. I told them I should charge them late fees, to which they reply: we don't have a late fee policy. I am actively looking for other clients so I can ditch them. PM me for their names.

 

Tina Vonhof
Canada
Local time: 02:40
Member (2006)
Dutch to English
+ ...
None or it's me Nov 1, 2017

In all the years I have been translating I have had maybe two or three occasions when a client didn't pay after several reminders. It was never a large amount, so in the end I just let it go.

I have to say that I'm not very strict on when I should receive payment, as long as I get it eventually. If I don't receive payment within a month or two, the first thing I need to check is: did I send an invoice and when? Most often that's what the 'issue' turns out to be. When I then send my invoice with my apologies, the client usually pays promptly.


 

Olieslagers
French Polynesia
Local time: 22:40
Dutch to French
+ ...


Posted via
ProZ.com Mobile


Other Nov 1, 2017

I stopped working for agencies who want me to use their online invoicing system, it is just too much time consuming.

[Edited at 2017-11-01 18:08 GMT]


 

Gianluca Marras  Identity Verified
Italy
Local time: 10:40
Member (2008)
English to Italian
Other Nov 1, 2017

Honestly? none.

I get paid though several methods and everything is ok


 

Muriel Vasconcellos  Identity Verified
United States
Local time: 01:40
Member (2003)
Spanish to English
+ ...
Certain payment methods Nov 1, 2017

The last time I received a wire transfer from Europe I had to pay a high fee. If I remember correctly, it was US$ 65.00. Skrill can also be complicated.

Also, some clients' online billing portals are so confusing that I prefer not to work with them.

Finally, one of my main clients sends me a PDF document that I am supposed to print out, fill in with the correct numbers, sign, scan, and e-mail back. I "cheat" and use a photo of my signature, but the method is not ideal. On the other hand, this same client usually pays within 5 days, so I'm not really complaining.


 

Maxi Schwarz
Local time: 03:40
German to English
+ ...
none Nov 2, 2017

Not since I was new and foolish, but learned from those mistakes.

 

Thayenga  Identity Verified
Germany
Local time: 10:40
Member (2009)
English to German
+ ...
Other Nov 2, 2017

The few late payment issues I encountered are history. Therefore, the true answer is, none.icon_wink.gif

 

Mario Freitas  Identity Verified
Brazil
Local time: 05:40
Member (2014)
English to Portuguese
+ ...
Reminders for late payments Nov 2, 2017

Thankfully these are becoming quite rare lately, but I hate to have to remind clients of my due payments. I usually give them three extra days, and on the fourth day, I send a reminder email.
I would much prefer if all my clients paid through Payoneer or Skrill instead of Paypal, but many still insist in PayPal. I hope that changes too.


 


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