Poll: When was the last time you referred work to a colleague?
Thread poster: ProZ.com Staff

ProZ.com Staff
Local time: 16:01
SITE STAFF
Jun 25

This forum topic is for the discussion of the poll question "When was the last time you referred work to a colleague?".

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Teresa Borges
Portugal
Local time: 00:01
Member (2007)
English to Portuguese
+ ...
In the last month Jun 25

Although I must say that, just by sheer coincidence, lately I have been referred to by clients and colleagues much more often than the other way around…

 

Berenice Font  Identity Verified
Mexico
Local time: 18:01
Member (2010)
English to Spanish
+ ...
Yes Jun 25

I have referred colleagues to many clients. I think it's professional to do it when we are so busy we can't attend our clients needs. It's always been welcome and it has always been positive for everyone.

However, I did refer a colleague to one of the agencies I work for not long ago. I let him know by email what my rate was with that agency so he would request the same rate, but he quoted much below my rate. The result was I haven't heard from the agency any more, and he has.
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I have referred colleagues to many clients. I think it's professional to do it when we are so busy we can't attend our clients needs. It's always been welcome and it has always been positive for everyone.

However, I did refer a colleague to one of the agencies I work for not long ago. I let him know by email what my rate was with that agency so he would request the same rate, but he quoted much below my rate. The result was I haven't heard from the agency any more, and he has.

I think as colleagues it's important to be thoughtful. I was professional and when I was unable to assist my client, I referred a trusted colleague who would be able to help them while I was unavailable. However, he wasn't mindful and ended up taking my client for me.

This is just a reminder we need to help each other, not compete in an unloyal manner. There is work for all of us, we should just think and work in a more solidary and professional manner.
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Teresa Borges
Matthias Brombach
Philip Lees
ahartje
Maria Simmen
ventnai
Kay Denney
 

Fiona Grace Peterson  Identity Verified
Italy
Local time: 01:01
Member
Italian to English
With "colleagues" like that... Jun 25

Berenice Font wrote:

However, I did refer a colleague to one of the agencies I work for not long ago. I let him know by email what my rate was with that agency so he would request the same rate, but he quoted much below my rate. The result was I haven't heard from the agency any more, and he has.


How disrespectful of your "colleague"! Sorry to hear about your experience. I suspect you are better off without an agency who will let you go at the drop of a hat in favour of paying someone else a lower rate, although if you had a good relationship with them, I suppose that may not be much comfort. I'm also surprised that an agency would need a referral - it's something I've done for private clients, but never for agencies. Maybe they need to work on their recruiting process?


Berenice Font
Teresa Borges
Matthias Brombach
ventnai
Kay Denney
 

Berenice Font  Identity Verified
Mexico
Local time: 18:01
Member (2010)
English to Spanish
+ ...
thank you Jun 25

Dear Fiona,

Thank you so much for your input!

I did have the same thoughts about the agency, I think they are gradually becoming one of those agencies that go only per price and forget quality and professionalism. I did have a good relationship with them (or at least I thought so), I even visited them in their offices not long ago. I might drop them a line "casually" just wondering if everything is ok just to see if they have any reaction...

I can't tell y
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Dear Fiona,

Thank you so much for your input!

I did have the same thoughts about the agency, I think they are gradually becoming one of those agencies that go only per price and forget quality and professionalism. I did have a good relationship with them (or at least I thought so), I even visited them in their offices not long ago. I might drop them a line "casually" just wondering if everything is ok just to see if they have any reaction...

I can't tell you how much it has helped me to read your opinion on this!

Thank you so much!
Berenice
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ventnai
 

Kay Denney  Identity Verified
France
Local time: 01:01
Member (2018)
French to English
. Jun 26

Berenice Font wrote:

However, I did refer a colleague to one of the agencies I work for not long ago. I let him know by email what my rate was with that agency so he would request the same rate, but he quoted much below my rate. The result was I haven't heard from the agency any more, and he has.



Well that's the last time you refer him to anyone! In his shoes I'd have been chuffed at a chance to bill more than my usual rate!

Just recently a friend was asking me if I could pass work on to her. I said sure. While she was at my place, I got a request from an agency, asking if I'd be willing to drop my rate for a new client of theirs. The new client was a lingerie manufacturer, and their products are in the high end of the price range. I'm not dropping my rate because I have plenty of work at this rate, but even if that weren't the case I wouldn't drop it for such a client. My friend just said "I'll do it for them", and I just icily said that no she wouldn't, I wasn't going to have her undercutting me. So she won't be getting any work from me, just in case she did that behind my back.


 


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