WWA entries received - no email notification, no response option
Thread poster: Ildiko Santana

Ildiko Santana  Identity Verified
United States
Local time: 19:00
Member (2002)
English to Hungarian
+ ...

MODERATOR
Aug 7, 2011

Dear Staff,

I used to receive notifications via email about new WWA entries on my profile, but this has stopped. I was unaware of the last three WWA entries I had received until I accidentally stumbled on the link today and was (pleasantly) surprised to see 3 new positive entries since the last time I checked. Is there a way to start receiving email notifications on new WWA entries?
Also, I no longer see an option to respond to these entries. I would like to thank my clients for taking their time to leave positive feedback on my profile, but this does not seem possible at this point.

Thank you very much in advance for your assistance!
--
Ildikó


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Yana Dovgopol
Local time: 05:00
SITE STAFF
Please submit a support request Aug 8, 2011

Hello Ildiko,

Would you mind submitting a support request, including all the necessary information about WWA entries notifications you did not receive? In addition, please provide a screenshot of the page where you do not see the option to respond to your WWA entries, http://www.proz.com/support ? This will help support staff to look into this situation.

Many thanks in advance.

Kind regards,

Yana


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Lucia Leszinsky
SITE STAFF
WWA email notifications and replies to entries Aug 8, 2011

Hi Ildiko,

I just checked the Willingness to Work Again section of your profile and I see that you should be able to reply to outsourcers' feedback. Just visit http://www.proz.com/?sp=wwa&sp_mode=my and post your replies in the write-in fields and then click on save. Remember, replies cannot be longer than 200 characters.

Now, as regards notifications for new entries received, I suggest you check your spam folder. I tested them and they seem to be working fine. You may search your email account folders by subject line: "[WWA network] Congratulations on your WWA entry!".

Please let me know how it goes.

Kind regards,

Lucia


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