Platinum payment
Thread poster: Jeremy Smith

Jeremy Smith  Identity Verified
United Kingdom
Local time: 01:31
French to English
+ ...
Sep 14, 2005

Hi,

I may be a little premature in posting a bug report, but I just paid for the conference + platinum membership package (my platinum membership was due for renewal anyway), and on my return to the Proz homepage, it still says "Your platinum membership expires in 1 day". Is this simply because the payment has yet to be processed?

Thanks.


Direct link Reply with quote
 

Ralf Lemster  Identity Verified
Germany
Local time: 02:31
English to German
+ ...
Payment method? Sep 15, 2005

Hi Jeremy,
Which payment method did you choose?

Best regards,
Ralf


Direct link Reply with quote
 

Jeremy Smith  Identity Verified
United Kingdom
Local time: 01:31
French to English
+ ...
TOPIC STARTER
payment method Sep 15, 2005

Hi Ralf,

I paid by credit card. Isn't that instantaneous? The change is reflected on the conference page - my payment for conference registration is recognised by the system. But my "member info" box in the top left of the site still says that my platinum membership expires in 1 day and my profile page says it expires on Sept. 16 2005.

Thanks.


Direct link Reply with quote
 

Ralf Lemster  Identity Verified
Germany
Local time: 02:31
English to German
+ ...
Support Request Sep 15, 2005

Hi again,
CC payments are not necessarily instantaneous, as CC processors usually conduct checks before actually crediting the amount charged.

I suggest you submit a Support Request, in the Billing and payments section of the Support system.

Best regards,
Ralf


Direct link Reply with quote
 

Jeremy Smith  Identity Verified
United Kingdom
Local time: 01:31
French to English
+ ...
TOPIC STARTER
Thanks Ralf Sep 15, 2005

Hope to see you in Krakow.

Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Platinum payment

Advanced search






PerfectIt consistency checker
Faster Checking, Greater Accuracy

PerfectIt helps deliver error-free documents. It improves consistency, ensures quality and helps to enforce style guides. It’s a powerful tool for pro users, and comes with the assurance of a 30-day money back guarantee.

More info »
CafeTran Espresso
You've never met a CAT tool this clever!

Translate faster & easier, using a sophisticated CAT tool built by a translator / developer. Accept jobs from clients who use SDL Trados, MemoQ, Wordfast & major CAT tools. Download and start using CafeTran Espresso -- for free

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search