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Marcelina Haftka Poland Local time: 11:02 English to Polish + ...
Oct 14, 2009
Good morning/afternoon/evening
It's the third time I've been trying to sign up to the hosting. The name of ProZ subdomain I chose the first time (a year or two ago) is now announced to have been taken, although nothing exists under such a name.
I've changed the subdomain name, but each time I fill in my user name and password and click on "confirm" I get the following message:
Sign up for ProZ.com hosting Confirm your settings
I click "confirm" and the same message appears on and on... It happened to me as well at the beginning of the year. I've tried closing my firewall, as well as switching from Firefox to the IE browser - still nothing. NB: Every time I try to sign up, I am a full Platinum Member.
I would be grateful for any help, comments, ideas.
Thank you in advance, Marcelina.
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Heinrich Pesch Finland Local time: 12:02 Member (2003) Finnish to German + ...
Send a support ticket
Oct 14, 2009
Try this first. Regards Heinrich
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Be sure to include all relevant details in your request
Oct 14, 2009
Thanks Heinrich!
Marcelina, be sure to include the name of the original subdomain you chose in your support request, since it may be possible to set you up with that one if you wish (and it is not actually taken).
Best regards,
Jared
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Marcelina Haftka Poland Local time: 11:02 English to Polish + ...
TOPIC STARTER
Thanks.
Oct 14, 2009
I thought it would be better to discuss it in here before bothering ProZ staff... OK, I'll prepare the support ticket right away. Marcelina.
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