Domain change
Thread poster: Susana González Tuya

Susana González Tuya
Spain
Local time: 12:19
Member (2010)
English to Spanish
+ ...
Sep 5, 2011

I had set up my Proz hosting account with a domain that I tried to buy, but it turnout to be somebody else´s.

I have now purchased a new domain but my Hosting Account still shows the previous domain. The same happens in the Control Panel. How can I change this to set up the mail and FTP server with the new domain?


Thank you


 

Lucia Leszinsky
SITE STAFF
Domain name updated Sep 5, 2011

Hi Susana,

You should be able to access your control panel with your new domain name now:

http://www.proz.com/?sp=host/info

Please let me know how it goes.

Kind regards,

Lucia


 

Susana González Tuya
Spain
Local time: 12:19
Member (2010)
English to Spanish
+ ...
TOPIC STARTER
Thanks Lucia Sep 5, 2011

It is all working now.

Susana


 

Lucia Leszinsky
SITE STAFF
Thank you for confirming, Susana! Sep 6, 2011

Enjoy the exclusive hosting service now and let me know if you need help with anything else.

Regards,

Lucia


 

Susana González Tuya
Spain
Local time: 12:19
Member (2010)
English to Spanish
+ ...
TOPIC STARTER
Control Panel Access Sep 7, 2011

Hi Lucia,

I have tried to access the control panel via the link on the hosting account (the one you posted) and via http://h1.host.proz.com:2082

On the first case the page does not load and in the second case it still contains the data form the previous domain.

Any idea of can be going on?

Thanks

Susana


 

Lucia Leszinsky
SITE STAFF
Please submit a support request Sep 8, 2011

Hi Susana,

Could you please submit a support request and provide me with the domain name you would like to use? This will help me look into this further without disclosing any information publicly.

Thanks!

Lucia


 


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