Hosting Down? (Staff: planned maintenance on April 6th)
Thread poster: Diego Rodriguez

Diego Rodriguez  Identity Verified
United States
Local time: 18:56
Member (2010)
English to Spanish
+ ...
Apr 6, 2013

I cannot access my website nor the hosting page. Is Proz hosting down?
Anybody having the same problem?

[Subject edited by staff or moderator 2013-04-07 12:32 GMT]


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LegalTransform  Identity Verified
United States
Local time: 19:56
Member (2002)
Spanish to English
+ ...
Hosting Apr 6, 2013

It's down for me too!

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Giles Watson  Identity Verified
Italy
Local time: 01:56
Italian to English
Didn't you get the message? Apr 6, 2013

Hi Diego and Jeff,

Hosting was due to go down today.

Sean McDonald at Proz sent me this message on 28th March:
>
You are receiving this email because our records indicate you
have an active hosting account on ProZ.com's hosting server.
This message is to inform you, that on Saturday April 6th 2013,
the hosting server will go offline for 2-3 hours between the times
of 11am and 3pm EST, to facilitate moving the server into a new
rack.

During this time, email and websites will go down as the server is
powered down.
Everything will be done to get these services back up as quickly
as possible.

We apologize for any inconvenience this may cause you.
>

HTH

Giles


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Dave Bindon  Identity Verified
Greece
Local time: 02:56
Member (2010)
Greek to English
Does this explain... Apr 7, 2013

...why I kept on receiving the same e-mails up to 20 times today?

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Angela Dickson  Identity Verified
United Kingdom
Local time: 00:56
French to English
+ ...
Queue? Apr 8, 2013

Were emails queued during the downtime, or are messages received during this time now lost? I was expecting a couple of things on Saturday that have not yet arrived.

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Maria Kopnitsky
SITE STAFF
Planned maintenance on ProZ.com's hosting server Apr 8, 2013

Dear members,

ProZ.com hosting was down for approximately three hours on Saturday, April 6, due to planned maintenance on the site's servers. All site members who use ProZ.com hosting were notified of this change via email one week ago.
Dave Bindon wrote:

...why I kept on receiving the same e-mails up to 20 times today?

It's possible that you received multiple copies of the same email due to the interruption in hosting. If you are still having this issue, please contact site staff via the support center so that the cause of this error can be looked into further.
Angela Dickson wrote:


Were emails queued during the downtime, or are messages received during this time now lost? I was expecting a couple of things on Saturday that have not yet arrived.

Some emails may have been queued during this time and delivered later, while others may have been bounced back to their senders. This is controlled by the sender's provider, unfortunately.

I hope this explains, but please let me know if you have any other questions. My apologies for any inconvenience this may have caused.

Best regards,

Maria


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