Authorising domain transfer
Thread poster: C Greene

C Greene  Identity Verified
Local time: 00:38
English to French
Aug 14, 2013


I am in the process of transferring my domain to another host provider - I have 'unlocked' my domain but the new provider tells me I have to authorise transfer - would you know how to do this, please?

Thank you.



Maria Kopnitsky  Identity Verified
United States
Member (2011)
Bengali to Chamorro
+ ...
Instructions provided via support request Aug 15, 2013

Hello Chris,

I see that you submitted a support request on this issue. If you followed the instructions there to transfer your domain to another registrar, then you should have received email confirmation of this. If not, then you should verify that your admin email for your domain is correct. You can do this by going to and clicking the link "Manage my domains."

If you have any other questions, please just let me know.

Best regards,



C Greene  Identity Verified
Local time: 00:38
English to French
Thank you Aug 15, 2013

Thank you Maria - that was indeed where the problem was - my admin email was a very old one!

I have now changed it and hopefully I will get a new confirmation email.

Kind regards


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