multiple email users. Email won't show in Inbox
Thread poster: Hajnalka Kis

Hajnalka Kis  Identity Verified
Local time: 17:08
Member (2009)
German to Hungarian
+ ...
Dec 31, 2013

Hi there,

I have transferred my domain to proz this year.
My main username on this "" domain is "kishaj".

I created 3 further email users - info, jobs, invoice - on this new domain.

Now after some help from the support staff - thank you again - we understood, that there is no way to change the main mail user of the email account, so I only can synchronize the emails sent to "info", "jobs" and "invoice", if I use in the email client the user "kishaj" (my main user).

The problem deriving from this is that the mails sent to the users "info", "jobs", "invoice" - even those sent to "kishaj" - don't appear in the inbox of my email client - I tried Windows Live Mail, Thunderbird and Android's mobile email application - , rather they arrive in subfolders and only, if I use the IMAP option (with POP no emails at all. I don't even say, that SSL settings are not working either, IMAP or POP)

This subfolder sync gives me the problem, that I don't get any notification about incoming emails, since they are already "archived" in specific folders, unless I check the folders.

Is there anyone having multiple users on proper domains, who had/solved this problematic? The most important thing for me is having anyhow notifications sent to my phone, so I see the incoming messages when they arrive, not only when I check them.

Thank you for any help and have a blast tonight!


Sean McDonald  Identity Verified
United States
Local time: 11:08
Spanish to English
+ ...
try these settings Jan 2, 2014

Hi, make sure you are using the following settings in outlook. These have worked for a number of people with outlook and should be able to connect you to your email:

Password: Your mail password.
Incoming Server:
IMAP: Port 993
POP3: Port 995
Outgoing Server:
SMTP: Port 465
Authentication is required for IMAP, POP3, and SMTP.

Making sure to replace username and with your actual username and domain name.


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multiple email users. Email won't show in Inbox

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