Hosting support tickets unanswered - seeking help please (Staff: addressed via support request)
Thread poster: Jennifer Baker

Jennifer Baker  Identity Verified
United States
Local time: 21:19
Member (2004)
Italian to English
Jul 28, 2014

I would greatly appreciate it if anyone knows a contact here at Proz that I could send a message to regarding my blocked hosting account. I have submitted SIX support tickets without an answer. I am desperate to get my e-mail back up and running.
Please send e a private message or e-mail theverges at gmail dot com if you have any contact information for Proz staff.

Thanks.


 

Giovanni Guarnieri MITI, MIL  Identity Verified
United Kingdom
Local time: 04:19
Member (2004)
English to Italian
sorry, no help here... Jul 28, 2014

but, as I said in another thread, get a business hosting package and 24 hr support with chat... stop your Porz.com membership and invest your money in the new hosting package... a good e-mail and hosting service is paramount for our business... you could easily lose $$$$$ in cases like yours...

 

Andrea Halbritter  Identity Verified
France
Local time: 05:19
Member (2014)
French to German
+ ...
Get a business hosting package... (sorry...) Jul 28, 2014

I understand you worry but do agree with Giovanni. It's essential to have a business hosting package!

(Know this does not help you now...)

Good luck!

[Modifié le 2014-07-28 12:29 GMT]


 

Woodstock  Identity Verified
Germany
Local time: 05:19
Member (2005)
German to English
+ ...
Did you try the "About Proz.com" link? Jul 28, 2014

http://www.proz.com/about/
Scroll down to the bottom for the location information.

As I commented in another similar thread, I rely on Proz for some translator-related topics and information, but not for IT services. That is not a Proz strength, it seems, judging by the number of recent forum posts on the subject. I know it's free, but I would rather pay and have more reliable service. It's a crucial business expense, after all.


 

Giovanni Guarnieri MITI, MIL  Identity Verified
United Kingdom
Local time: 04:19
Member (2004)
English to Italian
Called Proz "Porz"... Jul 28, 2014

not on purpoz, obviously...

They should have answered you by now?


 


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