My ProZ.com hosting has dissapeared (staff: 'I can reach the site') Thread poster: Edwal Rospigliosi
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Hi
I haven't had access to my control panel, my website or my webmail. My IP says everything is ok in its side. My DNS server says my domain name is addressed to the proz servers. Nevertheless, the only page that appears is a page I had in my old server, and can't access to any proz hosting service. It's several days now. What is happening?
Edwal
[Subject edited by staff or moderator 2005-02-03 19:03]
[Subject edited by staff or moderator 2005-02-03 19:04... See more Hi
I haven't had access to my control panel, my website or my webmail. My IP says everything is ok in its side. My DNS server says my domain name is addressed to the proz servers. Nevertheless, the only page that appears is a page I had in my old server, and can't access to any proz hosting service. It's several days now. What is happening?
Edwal
[Subject edited by staff or moderator 2005-02-03 19:03]
[Subject edited by staff or moderator 2005-02-03 19:04] ▲ Collapse
| | | | | I can browse perutranslations.com | Feb 3, 2005 |
Hi Edwal,
Are you referring to perutranslations.com? I can reach it over the web (and view multiple pages.)
I can also access your cpanel and webmail pages. (I get prompted for your password.)
Henry
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Henry wrote:
Hi Edwal,
Are you referring to perutranslations.com? I can reach it over the web (and view multiple pages.)
I can also access your cpanel and webmail pages. (I get prompted for your password.)
Henry
Hi Henry. If the page you reached has blue and white background, then it's my old page (in my old server). My new page (in Proz server) is all white, and I can't reach it. About cpanel, I can't reach it from here. Anyway, I'll try again with my DNS and IP providers. It's really strange.
Thanks.
[Edited at 2005-02-03 19:22]
| | | | | Yes, blue and white background | Feb 3, 2005 |
Yes, I get a blue and white background. Something is apparently going on with the DNS record.
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ilker ingiz
Türkiye
Local time: 14:18
German to Turkish
+ ...
| general internet problems | Feb 3, 2005 |
I have experienced some serious Backbone problems since last 24 hours. This may be the cause.
| | | | | What can be happening? | Feb 4, 2005 |
Well, I reached the control panel, but not through my domain, but through cheddar.host.proz.com:2082. I set up a FTP account. Control panel says it's ready, Internet explorer says error 404. I open my mail boxes, all empty although I sent there several test messages. Opened the file manager, my new page is there, but my browser shows the old one.
| | | | | Do not use cheddar.host.proz.com | Feb 4, 2005 |
Hi Edwal,
Do not access your site via cheddar.host.proz.com, that is an obsolete server. Any changes you make to your account on cheddar.host.proz.com will not be accessible and will be overwritten.
Instead of cheddar.host.proz.com, you can use h1.host.proz.com. However, if you continue to have trouble accessing your site and control panel from the links on your hosting info pa... See more Hi Edwal,
Do not access your site via cheddar.host.proz.com, that is an obsolete server. Any changes you make to your account on cheddar.host.proz.com will not be accessible and will be overwritten.
Instead of cheddar.host.proz.com, you can use h1.host.proz.com. However, if you continue to have trouble accessing your site and control panel from the links on your hosting info page, please submit a support request and site staff will look into the problem further.
Best regards,
Jason ▲ Collapse
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