I can not find how to renew ProZ.com hosting for my website
Thread poster: Luke Mersh

Luke Mersh  Identity Verified
United Kingdom
Local time: 08:17
Spanish to English
Sep 12, 2016

Dear friends,
I have renewed my subscription, but i can not find how to renew my hosting for my website.

please advise.

many thanks in advance


 

Paula Durrosier  Identity Verified
Argentina
Local time: 04:17
English to Spanish
+ ...
Your hosting service should be active now Sep 12, 2016

Hi Luke,

Thanks for writing.

Your hosting service should be active now. Sorry for any inconveniences this may have caused.

Best regards,

Paula


 

Luke Mersh  Identity Verified
United Kingdom
Local time: 08:17
Spanish to English
TOPIC STARTER
proz hosting Sep 12, 2016

Many thanks for all your help.

 

Luke Mersh  Identity Verified
United Kingdom
Local time: 08:17
Spanish to English
TOPIC STARTER
help with ftp and username to upload docs. Sep 12, 2016

Paula Durrosier wrote:

Hi Luke,

Thanks for writing.

Your hosting service should be active now. Sorry for any inconveniences this may have caused.

Best regards,

Paula



I am having difficulties with uploading to the server.
can somebody please tell me what the username and password are for the ftp.

regards


 

Paula Durrosier  Identity Verified
Argentina
Local time: 04:17
English to Spanish
+ ...
Please submit a support request Sep 12, 2016

Hi Luke,

Thanks for your reply.

Could you please submit a support request here http://www.proz.com/support?mode=ask&sp_sub_mode=ticket_submit so we can take a look at your problem better? You will be given the information you request. Thank you!

Best regards,

Paula


 

Luke Mersh  Identity Verified
United Kingdom
Local time: 08:17
Spanish to English
TOPIC STARTER
unable to connect to server Sep 14, 2016

Paula Durrosier wrote:

Hi Luke,

Thanks for your reply.

Could you please submit a support request here http://www.proz.com/support?mode=ask&sp_sub_mode=ticket_submit so we can take a look at your problem better? You will be given the information you request. Thank you!

Best regards,

Paula


Greeting again.

I have just created a new ftp account and used filezilla with my new username and password , but i still can not connect to the server.
I do think there is an issue with the server.
regards
luke


 

Paula Durrosier  Identity Verified
Argentina
Local time: 04:17
English to Spanish
+ ...
We have received your request Sep 14, 2016

Hi Luke,

Thanks for your reply.

We have already received your support request on this matter and will soon reply there. Thanks for your patience!

Best regards,

Paula


 


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