Website and email is down and support team is not replying
Thread poster: Shazly

Shazly
Egypt
Local time: 14:03
Member (2003)
English to Arabic
+ ...
Jan 4, 2017

Hello,

My domain shazlytrans.com is down and locked.

Is there a reason for that. Would you please help to unlock it as soon as possible?!

And the mail is down as well, and it is very urgent to solve this issue quickly. Thanks!

Best Regards
Shazly


 

Maria Kopnitsky  Identity Verified
United States
Member (2011)
Bengali to Chamorro
+ ...
Please check your email account (the one not affiliated to your website) for email from Tucows Jan 4, 2017

Dear Shazly,

My apologies for the delay in resolving this issue.

You should have received several emails from Tucows - to the email account you list that is not affiliated with your website - asking you to confirm your contact information for your domain registration. To resolve the issue you are experiencing now, please search your inbox for one of these emails from Tucows and take the actions requested there. You should then be able to regain access to your domain.

I hope this helps, but please let me know how everything goes.

Best regards,

Maria Kopnitsky
ProZ.com Staff


 

Shazly
Egypt
Local time: 14:03
Member (2003)
English to Arabic
+ ...
TOPIC STARTER
Not solved Yet Jan 4, 2017

The issue is not solved yet, although I've followed all the instructions, but the domain is still inactive.
Please help to run the domain again as soon as possible.


[Edited at 2017-01-04 21:42 GMT]


 

Henry Dotterer
Local time: 08:03
SITE FOUNDER
(Replies have been provided offline) Jan 5, 2017

This has been addressed directly.

 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Website and email is down and support team is not replying

Advanced search






PerfectIt consistency checker
Faster Checking, Greater Accuracy

PerfectIt helps deliver error-free documents. It improves consistency, ensures quality and helps to enforce style guides. It’s a powerful tool for pro users, and comes with the assurance of a 30-day money back guarantee.

More info »
TM-Town
Manage your TMs and Terms ... and boost your translation business

Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search