Password change e-mail confirmation not received
Thread poster: Harmen Rijks

Harmen Rijks  Identity Verified
United Kingdom
Local time: 13:50
Member (2004)
English to Dutch
Apr 6, 2005

Hi,

I've requested to change my username/password on my hosting account and got a message twice saying that the new username/password had been sent to the e-mail address as mentioned on my account.

I have received neither e-mails.

Can you please check?

[Subject edited by staff or moderator 2005-04-06 13:43]


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Jason Grimes
Local time: 08:50
SITE STAFF
Contact email wasn't set in your hosting account; please try again Apr 6, 2005

Hi Harmen,

There was no contact email address set in your hosting control panel, so the system was unable to send the new password confirmation to you. I have set your hosting contact email address to the email address from your profile; please try to request a new hosting password again.

For other members experiencing this problem in the future, please submit a support request and site staff will update the contact address in your hosting control panel.

Best regards,

Jason


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Password change e-mail confirmation not received

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