No access to POP3 server
Thread poster: Nuno Miranda

Nuno Miranda  Identity Verified
Local time: 16:06
English to Portuguese
Jun 29, 2017

Dear Sirs,
I haven't had access to my email through your POP3 server since yesterday.
I use Outlook 2007, have everything configured as instructed (had no problems up until now), but it simply cannot access your POP3 server.

My current configuration:

account type: POP3
incoming server:
outgoing server:
login: my username & password
server requires SMTP authentication: checked
incoming POP3 server port: 995
requires SSL encryption: checked
outgoing SMTP server port: 465
encryption type: auto

Can you advise on this?
Best regards,
-Nuno Miranda

PS - Sent a support ticket 3 hours ago, still no reply.

[Edited at 2017-06-29 10:15 GMT]

[Edited at 2017-06-29 10:58 GMT]

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Paul Hessels
Local time: 11:06
Please create a support request. Jun 29, 2017

Hello Nuno,

Please create a support request so we can investigate the issue further.

Thank you,

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Nuno Miranda  Identity Verified
Local time: 16:06
English to Portuguese
Support ticket created 3 hours ago Jun 29, 2017

Hi Paul, did it 3 hours ago, still have no reply.
This can't be so difficult to answer.

[Edited at 2017-06-29 11:01 GMT]

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