Still don't have access to my emails...
Thread poster: Veronique Boulet

Veronique Boulet
Canada
Local time: 23:59
English to French
+ ...
Jul 18, 2007

Hi,

Could somebody help me? I can't have access to my emails/control panel/Website... I have sent a ticket on Monday, no news since then. I don't have any emails right now. I renewed my hosting last week, and that seems to cause the problem since my domain is not renewed yet (although the payment has been done).

Could you tell me if this will be solved soon?
Am I the only one in this situation?

Thank you very much!
Véronique


Direct link Reply with quote
 

justin C
United States
Local time: 23:59
English
Your payment did not clear yet Jul 18, 2007

Hi Veronique,

Apologies for the delayed response to the support ticket. But your domain was not automatically renewed because you used eCheck as a payment method on PayPal, which usually requires around five days to clear.

Please note that any purchases on ProZ.com using the eCheck method on PayPal will not be processed until the payment clears.

Best regards,
Justin


Direct link Reply with quote
 

Veronique Boulet
Canada
Local time: 23:59
English to French
+ ...
TOPIC STARTER
Thanks! Jul 18, 2007

Thank you!
I didn,t know that there was a 5 days delay for the payment.
I will take noteicon_smile.gif
Thank you very much for your help!


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Still don't have access to my emails...

Advanced search






SDL Trados Studio 2017 only €495 / $595
Get the cheapest prices for SDL Trados Studio 2017 on ProZ.com

Join this translator’s group buy brought to you by ProZ.com and buy SDL Trados Studio 2017 Freelance for only €495 / $595 / £425 / ¥70,000 You will also receive FREE access to Studio 2019 when released.

More info »
Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search