Can't access my website
Thread poster: Christiane Lalonde

Christiane Lalonde  Identity Verified
Canada
Local time: 11:57
Member
English to French
Feb 16, 2008

I registered for a domain name throught Proz on January 23. I haven't been able to access my site (that is, the Cpanel feature) since. I posted a support ticket, but got no answer.
What are my login and password? Are they the same as the one I use to connect to Proz?
If so, well, it doesn't work!
If not, could you PLEASE send me those? They were not mentioned in any of the emails I received.
Thanks for your help


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Astrid Elke Witte  Identity Verified
Germany
Local time: 17:57
Member (2002)
German to English
+ ...
Yes, they are the ones you chose to log in to Proz Feb 16, 2008

However, it does not work if you use any capital letters. You have to only use small letters to log in to the hosting.

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Magda Dziadosz  Identity Verified
Poland
Local time: 17:57
Member (2004)
English to Polish
+ ...
Moving the thread... Feb 16, 2008

to the ProZ.com Hosting forum.

Magda


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Christiane Lalonde  Identity Verified
Canada
Local time: 11:57
Member
English to French
TOPIC STARTER
Problem's the same Feb 16, 2008

I did just that, using my login and password, with no caps. It doesn't work, as I mentioned before.
I would really appreciate someone from the Proz team to answer me on that.
Thanks
Christiane


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Andrew
United States
English
Control panel access Feb 18, 2008

Hello Christiane,

You domain name should be active at this time. I've sent you the login details for your control panel. Please let me know if you experience any further issues.

Best Regards,
Andrew


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