Agency \"vanished\"?
Thread poster: ctrans

ctrans  Identity Verified
Local time: 07:26
English to German
+ ...
Apr 25, 2003

I delivered a 40 page translation to an agency in Italy within 3 days as requested on February 4, 2003. When I had not been paid after 45 days, I sent an email reminder. Two weeks ago I found a comment on the Blue Board that somebody had had a similar experience. I thought I\'d give it another shot and sent a fax reminder. Today I tried to call, but could not reach the lady I dealt with - and the agency vanished from the Blue Board. Any suggestions what I could do to get paid?

Thanks for your help.

Claudia
[addsig]


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Rick Henry  Identity Verified
United States
Local time: 06:26
Italian to English
+ ...
Was the agency ever listed on the Blue Board? Apr 25, 2003

I believe as a platinum member you are able to put an entry into the BlueBoard. If it\'s not there, make an entry yourself. The requirement, I believe, is that you must have done work for the agency.

If the agency was there before and now is not, you may want to contact the moderator. I know they\'ve been manually going through and making corrections to out of date information.



R.

==


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Giuliana Buscaglione  Identity Verified
Austria
Local time: 13:26
Member (2001)
German to Italian
+ ...
Perhaps it is only 'hidden' and 'fused' Apr 25, 2003

Hi,



I am very sorry for what has happened to you with this agency.



Please contact me privately with the name of the agency.



We have \'fused\' a couple of agencies (some of them had different names) and, unfortunately, we still don\'t have any extra option in the BB for \'re-directing\' members or informing that agency X is fused with Y being the same, but we have already asked for this.



Thank you,



Giuliana



Job Area Coordinator






[addsig]


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Frank Bremster  Identity Verified
Local time: 14:26
German
+ ...
Noticed the same Apr 25, 2003

I was browsing through the Italian agencies, when I realized that some disappeared.

I took me a while to find the entries, which were added to a different agency

(please contact me offlist for details).



About a week ago I sent a support request pointing out that this was not OK.

Until now, nobody has answered me.



This already is the second support request I have sent (the first one related to a different matter), which was not aswered.

If any moderator sees this, I would like to hear something.



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Rick Henry  Identity Verified
United States
Local time: 06:26
Italian to English
+ ...
Maybe a field could be added... Apr 25, 2003

Would the redirection be automatic? It might be beneficial to have another field in the agency listing, such as AKA, also DBA, or something similar. I realize there may be valid reasons agencies use more than one name, but it\'d be nice to see it all in one place.



R.

==

Quote:


On 2003-04-25 16:10, docgy wrote:



We have \'fused\' a couple of agencies (some of them had different names) and, unfortunately, we still don\'t have any extra option in the BB for \'re-directing\' members or informing that agency X is fused with Y being the same, but we have already asked for this.



Thank you,



Giuliana



Job Area Coordinator











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Laura Gentili  Identity Verified
Italy
Local time: 13:26
Member (2003)
English to Italian
+ ...
Today it's a national holiday in Italy Apr 25, 2003

The fact nobody answered the phone today is nothing to worry about, since today it\'s a national holiday here in Italy.

As for not being paid after 45 days, Italian companies usually calculate the time from the end of the month in which you issued the invoice. Therefore if you issued your invoice on any date before February 28, you should count 45 days from end of February, which brings you to April 15 (i.e. \"only\" 10 days ago). Consider also that in Italy there was a long vacation from Easter through next week-end. This might have slowed things down.

HTH,

Laura

[ This Message was edited by: Laura G. on 2003-04-25 16:53]


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Giuliana Buscaglione  Identity Verified
Austria
Local time: 13:26
Member (2001)
German to Italian
+ ...
Fused agencies Apr 25, 2003

We fused duplicate entries (same agency name in the same Country, not same agency name with offices in different Countries, of course) and some agencies, who have used different names on ProZ.com, but whose V.A.T. No. was definitely the same.



In future there\'ll be a moderator notice for members pointing to the BB entry to check.



We are still testing the new tools and trying to detect bugs or extra tools / functions / options we might need. We know that each Country has a sort of \'default\' setting for Region and City and are working on this problem. Please allow us some time for this extra job.



For BB-related questions you can contact either me or Ralf Lemster, perhaps we can help you directly.



Giuliana
[addsig]


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Williamson  Identity Verified
United Kingdom
Local time: 12:26
Flemish to English
+ ...
The Italians and Payment Traditions. Apr 25, 2003

If you can avoid Italian agencies, do so.

Most of them have a refund payment \"tradition\". As any customer, they want their translation by yesterday, but consider as \"normal\" payment practises end of month +45,60, 90 days to which you have to add an average of 15 days with their customers paying earlier. If they apply this policy vis-à-vis all their translators, the intrest on the sums due refunds part of their cash-flow. A payment-term of 30 days has become law recently in Italy but is not applied.


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gianfranco  Identity Verified
Brazil
Local time: 09:26
Member (2001)
English to Italian
+ ...
You cannot generalize Apr 26, 2003

Dear Williamson,

I\'m sorry but I disagree with your statement.



I have Italian customers (agencies) who are absolutely fantastic (helpful, competent and extremely reliable and fast in their payments).

On the other hand I had occasionally problems with agencies based in other countries (Germany, France, USA).

I\'m not talking only about payments only, I\'m referring to their professionalism and competence too.



You can find good and bad customers independently from the country, blame for any fault the individual agency managers and organization and not a whole country.



Note that I\'m Italian but I live in the UK and work mainly with UK based agencies.



Regards

Gianfranco







[ 2003-04-26 10:56]


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Williamson  Identity Verified
United Kingdom
Local time: 12:26
Flemish to English
+ ...
Beg to differ Apr 26, 2003

One of acquaintances sells machine parts to an Italian firm. When you mention late payments by Italians, he says that this is part of the \"Italian mentality\". His company also gets its money after 45-60 days.

As in any branch of economic activity there may be exceptions.

Did these agencies paid after 30 days before or after the implementation of the guideline concerning late payments?

Anyway, we are freelancers, that means we have the freedom to choose our customers and I for one, do not want to work for Italian agencies anymore.



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gianfranco  Identity Verified
Brazil
Local time: 09:26
Member (2001)
English to Italian
+ ...
Personal choice, for sure. Apr 26, 2003

Quote:


2003-04-26 12:12 Williamson wrote:



...snip... Anyway, we are freelancers, that means we have the freedom to choose our customers and I for one, do not want to work for Italian agencies anymore.







Certainly we are independent, and we can individually choose for whom we work.

I do screen my customers too, and everybody should do it, very carefully, and regardless of the country where they are based.



If you put in the same basket, as you did above, ALL Italian agencies, I find your statement not only superficial and inappropriate but even disturbing.



Regards

Gianfranco



[ 2003-04-26 13:54]

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Giuliana Buscaglione  Identity Verified
Austria
Local time: 13:26
Member (2001)
German to Italian
+ ...
Stereotypes: all Italian eat spaghetti Apr 27, 2003

Quote:


2003-04-25 21:08 Williamson wrote:



If you can avoid Italian agencies, do so.







Your statement is discriminating for a whole people.



IMHO it would have been more correct to avoid to mention a specific people in a pubblic thread and express your opinion about payments 60 days date of invoice a more general way:



\"If you can avoid agencies, who pay 60 days or later from date of invoice\".



This way it seems that only and all Italians have such habit.



BTW, notwithstanding my Italian name I am as far from its reality as Pluto from the Earth.



Regards



Giuliana Buscaglione



_________________





[ 2003-04-27 12:29]

[ 2003-04-27 12:29]

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