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Job closed 6 minutes after being posted
Thread poster: Caryl Swift

Caryl Swift  Identity Verified
Poland
Local time: 17:54
Polish to English
+ ...
Jan 27, 2009

Hi, everyone,

I've just encountered an infuriating situation, as follows:

1. I get a 'you have mail' signal
2. I finish the sentence I'm working on (taking ca. 30 seconds) and check the mail. It's a ProZ job notification - one I feel I can honestly quote for
3. I go to the page, check the details, which include this:

Posted: Jan 27, 2009 17:36 CET (GMT+1) (GMT: Jan 27, 2009 16:36)

and decide that yes, in all honesty I can quote
4. Although the deadline for quoting is tomorrow, 28th, at 12.00, for obvious reasons I write the quote at once.
5. By now, no more than 7 or 8 minutes have passed since I received the 'you have mail' signal.
6. I submit the quote. And a text box pops up to tell me that the job has now been closed and no more quotes will be accepted.
7. I can't quite believe my eyes. Thinking that perhaps some odd bug has got into the system, I go back to the original posting. Lo! and behold:

This job was closed @ Jan 27, 2009 17:42 CET (GMT+1)

So. I suppose that job posters are given the same advice as KudoZ askers - that it might be worth waiting a few minutes before closing - even for a small job (which this one, indeed, was)?

And I also appreciate that the client is monarch and can't be told what to do.

But, dear ProZ team, is there some way, please, of arranging for a notification to pop up when one is in the throes of writing a quote and the job concerned is closed before the specified quoting deadline? Even if the closure isn't quite so spectacularly quick as this one was. After all, although some quotes are quick to write, it can also happen that they require quite some time to put together.

Thank you!

Caryl


[Edited at 2009-01-27 17:12 GMT]

[Edited at 2009-01-27 17:14 GMT]


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Uldis Liepkalns  Identity Verified
Latvia
Local time: 18:54
Member (2003)
English to Latvian
+ ...
It's normal Jan 27, 2009

Dear Caryl,

If the poster has assigned the job to the first who quoted, it's his right. Also to close the job- in order not to waste his and other possible quoter's time.

Actually, even this Sunday (out of nothing to do, but as I was at the computer anyway), I myself quoted on a small job 3 minutes after publishing and in 3 more minutes received:

"I am sorry but I have already assigned this job to another quoter just two minutes before you applied. Maybe next time."

Not to mention at least one Agency out there with online bidding system (actually, it's not even a bidding system, just "first come, first take"). While I download file(s) and open them to take a glance what they are about, the job often is taken...

So it just goes...

Uldis

Caryl Swift wrote:
So. I suppose that job posters are given the same advice as KudoZ askers - that it might be worth waiting a few minutes before closing - even for a small job (which this one, indeed, was)?


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Luisa Ramos, CT  Identity Verified
United States
Local time: 11:54
Member (2004)
English to Spanish
Try anyway Jan 27, 2009

The same happened to me but I decided to look up the outsourcer in the BB and write directly. I got the job.

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Caryl Swift  Identity Verified
Poland
Local time: 17:54
Polish to English
+ ...
TOPIC STARTER
Thank you... Jan 27, 2009

...for your reply, Uldis.

I fully understand everything you say. But, in reference to one point you make:

Also to close the job- in order not to waste his and other possible quoter's time.


it's the potential waste of time that I'm getting at.

I know it's the poster's right not to wait. Which is why I'm asking - in a situation where one is writing a quote, is there any way of introducing a communique which will pop up while one is working on the quote and say "This job is now closed"? To save the quoter wasting any more time preparing a quote, only to be told that the job is closed after they have submitted their time-consuming quote?

Kind regards,
Caryl


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Caryl Swift  Identity Verified
Poland
Local time: 17:54
Polish to English
+ ...
TOPIC STARTER
Never say die! Jan 27, 2009

I quite agree, Luisa, that a closed job may not actually be a job that has been closed. Those that don't ask, don't get...!

But that's not quite what I was getting at.

What I'm asking is if ProZ can put a mechanism in place, e.g., in the form of a pop-up message, for informing people who are in the middle of writing a quote to abandon it because the job has been closed and the quote will not be accepted.

Kind regards,
Caryl


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Nicole Schnell  Identity Verified
United States
Local time: 08:54
English to German
+ ...
You dodged the bullet. Jan 27, 2009

Believe me, you don't want to have "clients" who assign jobs on a first come-first serve basis.

We are not day laborers who are waiting next to a dusty road or in the rain until the next truck will pick up the first five people in line.

Outsourcers who don't care about quality and assign projects in this manner aren't worth being considered prospective clients.

I understand your frustration and I feel bad that you had to waste your time.

Rant over.



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Uldis Liepkalns  Identity Verified
Latvia
Local time: 18:54
Member (2003)
English to Latvian
+ ...
I don't think it's technically possible Jan 27, 2009

unless you constantly refresh your ProZ.com page (please ProZ.com programmers correct me if I'm wrong).

Uldis

Caryl Swift wrote:
is there any way of introducing a communique which will pop up while one is working on the quote and say "This job is now closed"? To save the quoter wasting any more time preparing a quote, only to be told that the job is closed after they have submitted their time-consuming quote?


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Caryl Swift  Identity Verified
Poland
Local time: 17:54
Polish to English
+ ...
TOPIC STARTER
I know what you mean! Jan 27, 2009

Hi Nicole!

I understand your frustation, as well!

We are not day laborers who are waiting next to a dusty road or in the rain until the next truck will pick up the first five people in line.


Actually, this time, I didn't really waste any time - as I wrote earlier, this particular quote didn't, in fact, take long to put together. But I'd have been seething if it had. So that's why I'm asking ProZ about the possibility of a sort of !!! WARNING !!! notice for quote writers - to tell them the job's now closed.

Kind regards
Caryl


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Paula James  Identity Verified
Spain
Local time: 17:54
French to English
+ ...
agree with Nicole Jan 27, 2009

I wouldn't be happy working with an agency that choses its translator within 6 minutes! I know sometimes there might be a fairly urgent job, but I don't think a reputable business should be in quite such a tight position. They clearly don't care about quality at all.

I realise that wasn't really your point by the way, I do understand that, I'm just a bit shocked, and think it's always worth pointing out that things shouldn't really work that way!

[Edited at 2009-01-27 18:23 GMT]


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Caryl Swift  Identity Verified
Poland
Local time: 17:54
Polish to English
+ ...
TOPIC STARTER
But imagine... Jan 27, 2009

...if you'd spent 20 minutes assembling a thoughtfully prepared quote, only to discover the job had been closed 15 minutes earlier, while you were still writing the quote. OK, so given what you've just said, you may feel you'd had a lucky escape. But wouldn't you be rather incensed about the time you'd lost? And it's that that I'm asking ProZ about - a mecahnism to avoid that happening.

Kind regards,
Caryl

[Edited at 2009-01-27 18:25 GMT]


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Caryl Swift  Identity Verified
Poland
Local time: 17:54
Polish to English
+ ...
TOPIC STARTER
@ Uldis Jan 27, 2009

Thank you for your reply - I'm sorry, somehow I missed the notification that you'd posted it.

Constantly refreshing the page is a no-go, I think, because unless I'm doing something wrong, when you refresh the page mid-quote-writing, wvwrything you've written disappears.

What I had in mind was more a sort of pop-up warning, really.

Kind regards,
Caryl


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Nicole Schnell  Identity Verified
United States
Local time: 08:54
English to German
+ ...
Wouldn't it be possible to have outsourcers choose from the following options: Jan 27, 2009

Whenever a job is closed, instead of the dull and quite rude "Job closed on ...", one of the following optional messages will shown:

- Thank you for your interest in our company! The job has been closed but we will review your CV shortly, as we are always interested in expanding our freelancer base

- Thank you for your interest in our company! This was a one time-assignment and we wish to thank you for your time!

Or something.


I haven't quoted on jobs in years and I don't know how those things look like any more. From the approximately 4 to 6 times that I ever sent a quote,

- 1 client didn't respond
- 1 client sent a big and nice one-time patent job
- 2 clients turned immediately into regulars and we love each other dearly (half a decade now)
- 1 or 2 or 3 wanted free test translations, which I declined

My point is:

As professionals we are supposed to be polite like hell. How come that translators, i.e. the members and the true base of this website - have to be treated like that?


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Aniello Scognamiglio  Identity Verified
Germany
Local time: 17:54
English to German
+ ...
Good idea ;-) Jan 27, 2009

Caryl Swift wrote:

What I had in mind was more a sort of pop-up warning, really.

Kind regards,
Caryl


Great idea!

The next time I need to do my weekend-shopping at Aldi, Lidl or Plus, it would be nice to have a sort of pop-up warning telling me that the cheese I love is not available. That would save me time and money.

Just kidding ...
My recommendation: Forget your experience! It happens every day.
There is no reason to "complain" or ask for a site feature that is ridiculous in my opinion.
Please don't get upset!

Best,
Aniello


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Caryl Swift  Identity Verified
Poland
Local time: 17:54
Polish to English
+ ...
TOPIC STARTER
@ Aniello Jan 27, 2009

I'm not upset. OK - so I wrote that the experience was infuriating - and it was, indeed, irritating. I stopped what I was doing to make a quote, but while I was doing that the job was closed and I had no knowledge of that, so happily carried on making the quote. I'm simply glad I didn't spend more than 5 minutes doing it.

As regards shopping - I must be a bit under par today, because I'm afraid I don't quite get the connection.

If you think my question to the site is asking for a facility which is a waste of time, well, that's your inalienable right. Personally, I rather saw it as a potential way of saving people's time.

Kind regards
Caryl


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Aniello Scognamiglio  Identity Verified
Germany
Local time: 17:54
English to German
+ ...
A very good point! Jan 27, 2009

Nicole Schnell wrote:

Whenever a job is closed, instead of the dull and quite rude "Job closed on ...", one of the following optional messages will shown:

- Thank you for your interest in our company! The job has been closed but we will review your CV shortly, as we are always interested in expanding our freelancer base

- Thank you for your interest in our company! This was a one time-assignment and we wish to thank you for your time!

Or something.

As professionals we are supposed to be polite like hell. How come that translators, i.e. the members and the true base of this website - have to be treated like that?


Well thought, Nicole!
May I suggest you open a new thread? This is very interesting indeed.
On the other hand, many translators sent me poor applications saying: "to whom it may concern", "Hi", "Dear sirs" (I'm a freelancer, by the way), some apply with 10 sentences saying "I ...", "I ...", "I ...". "Ay-ay, sir or madam", this is the wrong address.


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