more than agreed help
Thread poster: Karletto

Karletto
English to Slovenian
+ ...
Sep 24, 2009

Hello

I got a job: "CAMERA catalogue". The text is in PDF which has to be delivered in DOC. It was about general engineering with a lot of numers and signs. I delivered the text few hours after the deadline and the boss didn't have problems with it.

The job said: "3500 words" but it became 2500. Because the text is also about Camcorders the boss said "You didn't do what we agreed on."

He can't expect me to translate all that text in such short period. I feel like my part is done.

WHEN YOU DECIDE TO BUY A CAR IN AN ADVERT, YOU GO AND BUY THE CAR.. IT'S NOT THAT YOU ALSO BUY THE HOUSE WHICH IS IN THE BACKGROUND.


 

Natalie  Identity Verified
Poland
Local time: 17:06
Member (2002)
English to Russian
+ ...

MODERATOR
Hi Gregor Sep 25, 2009

I wonder if you have discussed the details of the job with the outsourcer BEFORE you accepted the job. You should have discussed everything - wordcount, format, time of delivery, methods and terms of payment, etc. And, of course, which pages in that catalog should be translated and which ones omitted. If you haven't done this and started working without clear instructions - I am afraid, it is your problem if you did something wrong or not in time.

Best,
Natalia


 

Enrique Cavalitto  Identity Verified
Argentina
Local time: 12:06
Member (2006)
English to Spanish
Scope definition Sep 25, 2009

Rule number one of project management: define completely the scope of the job to be done before starting the execution of the job.

Regards,
Enrique


 


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