Particularly like the filter system. A better incentive for agencies to strive for best marks.
In the airline industry, deserving employees get a "Bravo Zulu", a kind of recognition of their efforts.
It is just a thought, but wouldn't it be possible to introduce a BZ-system in the Blue-Board, so that clients mentioned there can be selected on these BZ, meaning that they have obtained a continuous series of 5.
Or introduce a filter like in Access, so that you can filter out those with 5?
[Edited at 2004-03-22 13:44]