Membership cost USD/EUR
Thread poster: Christel Zipfel
I just wanted to renew my membership. Until last year, I paid in Euro, so I was astonished, when I tried to pay, to see the same amount in USD and EUR. I therefore wrote a support ticket and was promptly told that this was an error and that I would be charged the corresponding amount in EUR. So I proceeded and paid with my credit card. Only afterwards I got the "apologies" from ProZ and a link to the FAQs where indeed they say that the same amount in USD and EUR will be charged (for whatever reason, and surely a valid one). But wouldn't it have been more correct to state this clearly in their form? One is not supposed to read first through the FAQs, right?
I won't say that the difference is overwhelming, it's just a question of transparency and correctness, in my opinion, and I would have preferred to know this before.
| | paravena
Local time: 03:10
English to Spanish
| membership price || Oct 12, 2012 |
Same thing happened to me! I didnt know, it wasnt mentioned anywhere. Now, i see they have even charged it twice! i dont know who to contact. I have written them and get no answer.
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