Failing to log in means you have to insert your username again
Thread poster: BNN Medical Tr.

BNN Medical Tr.
Brazil
Local time: 13:22
English to Portuguese
+ ...
Sep 2, 2017

If you try to log into the app and get your password wrong, the app will erase the username you wrote. That is very annoying, especially if you don't remember your password very well and have to attempt it multiple times. Please make the username stick upon failed login attempts.

[Edited at 2017-09-03 01:19 GMT]


 

Lincoln Hui  Identity Verified
Hong Kong
Local time: 23:22
Member
Chinese to English
+ ...
Feature Sep 3, 2017

And they can be sure it wasn't the username you got wrong because why?

This is a basic security design, there's no way they know it's you trying to log in.


 

BNN Medical Tr.
Brazil
Local time: 13:22
English to Portuguese
+ ...
TOPIC STARTER
give us the choice Sep 3, 2017

Well, chances are only you use *your* cellphone. If people want more security, all the power to them, but at least give us a "remember username?" checkbox like so many websites have, so that the added security is optional.

 

Lucia Leszinsky
SITE STAFF
Thanks for this feedback comment as well Sep 4, 2017

Hello BNN Medical Tr.,

As Lincoln mentions, this is basic security design. However, in the future, login may be adjusted to save or remember username or password.

Thanks!

Lucia


 


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Failing to log in means you have to insert your username again

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